Mercy Flights
Legal name: Mercy Flights Inc
Nonprofit profile at a glance
- EIN
- 930512235
- IRS 990 coverage
- 2013–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Medford, OR, US
- Phone
- 541-858-2600
- Rating
- 70
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $34,492,540
- Expenses
- $34,127,180
- Assets
- $34,412,220
- Liabilities
- $10,665,661
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- SHEILA CLOUGH (CEO)
Highest reported compensation
- SHEILA CLOUGH (CEO): $520,099 total reported compensation
- JILL BOROVANSKY (CFO): $241,800 total reported compensation
- RICHARD WHIPPLE (VP OF OPERATIONS): $233,073 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Nonprofit Air and Ground Ambulance Services
What it reported doing in 2024
To provide air and land transportation of ill or injured persons or emergency medical supplies to medical centers as well as other healthcare services, life-saving transportation available to the community in times of public disaster.
Operating model
- Revenue model
- Earned-program. 94% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 64
- Transparency & Controls: 69
- Accountability: 85
- Sustainability: 39
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 72.2%; rating input score 72
- Program expense ratio: 73.4%; rating input score 73
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 85.7%; rating input score 86; 1st percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 97.4%; rating input score 97; 27th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 90%; rating input score 90; 22nd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.1%; rating input score 38; 38th percentile among comparable filings
- Total-asset coverage ratio: 1.01; rating input score 36; 36th percentile among comparable filings
- Liabilities to assets ratio: 0.31; rating input score 45; 45th percentile among comparable filings
- Officer compensation ratio: 5.4%; rating input score 47; 47th percentile among comparable filings
Growth
- Program expense growth: 7.2% per year; rating input score 100; 57th percentile among comparable filings
- Revenue growth: 8.5% per year; rating input score 100; 67th percentile among comparable filings
- Asset growth: 8.6% per year; rating input score 100; 58th percentile among comparable filings
Details
- What they do: 5 programs and campaigns described on the official site · 2 operating locations identified
- Where the money goes: 72.2% of revenue deployed · 73.4% of spending went to programs
- Governance: 9 of 10 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $25.1M in reported program spending
- Leadership: top reported pay $520K · 20 people listed · 1 of 6 pay-setting controls reported
- Highest-paid contractors: 4 contractors listed · $1.9M reported
- Consistency: 35 of 37 current checks pass · 2 findings to review
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 11 filing years from 2013 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Moderate — Sustainability: Operating margin scored 38/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 36/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 45/100.
- Moderate — Sustainability: Officer compensation ratio scored 47/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.