Merakey

What it reported doing in 2024

In fy 2025, merakey USA remained committed to supporting and administering services for its affiliated entities. The organization provided crucial assistance through technological solutions, regulatory guidance, and consultative support to help these entities deliver services to individuals effectively.merakey USA is guided by: our purpose: putting our heart and soul into exceptional care.our vision: to be a nationally recognized provider of the highest quality health and human services.our core values: compassion, diversity, integrity, safety, trust, and qualityhighlights of merakey USA's exempt affiliated subsidiaries' fy25 activities: with over 8,308 employees, merakey USA served 32,126 individuals at 668 different sites via 1,050 exceptional programs in fy25.merakey continues its strong commitment to safety in partnership and accreditation with praesidium, the national leader in abuse risk management. We have further expanded prevention of abuse policies, adapted our hiring protocols, refined our training process, and further revamped supervision/monitoring and consumer participation. Accreditation from praesidium demonstrates our commitment to providing the highest quality services and a zero-tolerance environment for abuse of any kind for those within our care.in july 2024, members of the as employee resource group (pronounced ah-shay; black/african american) led the 2nd annual juneteenth outreach event. The juneteenth celebrations were well-received across various locations, with participants appreciating educational content and cultural activities as a community. Consumers and merakey staff held events outside, in meeting rooms, and over lunch break tables with many activities, prizes, food, and fun. Merakey's gateway ink program designed, created, and distributed our first-ever juneteenth celebration t-shirts.also in july, merakey received the final carf accreditation report and received no recommendations (something only 3% of carf organizations achieve), which means no plan of correction required. Merakey earned another full 3-year accreditation which expires may 31st of 2027. Carf international is an independent, nonprofit accreditor of health and human services. Through accreditation, carf assists service providers in demonstrating value by the quality of their services and meeting internationally recognized organizational and program standards.on august 6, 2024, merakey and nearly 200 attendees celebrated the opening of its new mental health walk-in clinic with a ribbon-cutting ceremony and open house. Guests heard remarks from several speakers from merakey, philadelphia department of behavioral health, and community behavioral health. After the ribbon cutting, tours of the new clinic were given, and refreshments were enjoyed under a large outdoor tent. The clinic is philadelphia's first and only behavioral health urgent care for adults needing same-day mental health care that is not an emergency. Through this clinic, merakey aims to reduce avoidable visits to crisis response centers and emergency rooms by helping people get the mental health care they need when they need it. Several news outlets joined the event to promote the new clinic to the community.also in august, merakey updated the adp enterprise hr system to support capturing and using preferred names, pronouns, and gender while preserving legal names for necessary records. This effort aligns with our commitment to inclusion within our organization. With this update, we can ensure we recognize individuals as they choose to be acknowledged.in october 2024, in response to the need for some higher-level interventions for staff in California and Louisiana beyond the standard 7am-5:30pm workday, the merakey it service center extended the tier 1 service center staffing hours (internally) to 6am 10pm et. Later that month, merakey's lgbtq+ erg hosted its annual coming out day event with a presentation of the champion award. In december 2024, we introduced the m

Financial Efficiency

• Mission deployment rate: 95.6%; rating input score 96
• Program expense ratio: 95%; rating input score 95
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 6 of 6 controls in place; rating input score 100
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 0.7%; rating input score 35; 35th percentile among comparable filings
• Total-asset coverage ratio: 2.05; rating input score 64; 64th percentile among comparable filings
• Liabilities to assets ratio: 0.51; rating input score 35; 35th percentile among comparable filings
• Officer compensation ratio: 9.2%; rating input score 4; 4th percentile among comparable filings

Growth

• Program expense growth: 5.5% per year; rating input score 100; 45th percentile among comparable filings
• Revenue growth: 5.6% per year; rating input score 100; 49th percentile among comparable filings
• Asset growth: 1.3% per year; rating input score 100; 11th percentile among comparable filings