Memphis Goodwill Inc

Nonprofit profile at a glance

EIN
263445007
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Memphis, TN, USA
Phone
9013236221
Rating
74
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Thrift Shops

Reported finances

Revenue
$54,072,468
Expenses
$54,470,246
Assets
$50,715,085
Liabilities
$42,419,376

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • Michael Tony Martini (President/CEO)

Highest reported compensation

  • Michael Tony Martini (President/CEO): $464,093 total reported compensation
  • Tina Blackmon (SR VP of Operations): $236,601 total reported compensation
  • Lori Strickland (VP of Human Resources): $123,452 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To change the lives of people with disabilities and other barriers to employment through the power of work, education, and empowerment.

What it reported doing in 2025

Memphis Goodwill accepts clothing and other household donated goods from the public and sells these donations in Goodwill community-based retail stores. Revenue from the sale of the donated goods goes directly toward supporting Goodwill's mission of changing the lives of people with disabilities and other barriers to employment through the power of work, education and empowerment.

Operating model

Revenue model
Other-operating. 63% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 65
  • Accountability: 81
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.6%; rating input score 91
  • Program expense ratio: 90%; rating input score 90
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 83.3%; rating input score 83; 15th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.7%; rating input score 14; 14th percentile among comparable filings
  • Total-asset coverage ratio: 0.93; rating input score 27; 27th percentile among comparable filings
  • Liabilities to assets ratio: 0.84; rating input score 15; 15th percentile among comparable filings
  • Officer compensation ratio: 1.7%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 3.9% per year; rating input score 100; 29th percentile among comparable filings
  • Revenue growth: 5.6% per year; rating input score 100; 47th percentile among comparable filings
  • Asset growth: 12.3% per year; rating input score 100; 78th percentile among comparable filings

Details

  • Where the money goes: 90.6% of revenue deployed · 90% of spending went to programs
  • Governance: 10 of 12 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $49M in reported program spending
  • Leadership: top reported pay $464K · 16 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $5.7M reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 14/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 27/100.
  • High — Sustainability: Liabilities to assets ratio scored 15/100.