Memorial Medical Center of West Michigan

What it reported doing in 2012

Memorial medical center (38-1359266) provides quality medical healthcare regardless of race, creed, sex, national origin, handicap, age, or ability to pay.realizing that reimbursement for services rendered is critical to the ongoing operation and stability of memorial medical, we still recognize that not all individuals possess the ability to purchase essential medical services and further recognize that our mission is to serve the community with respect to providing healthcare services and healthcare education. Therefore, in keeping with our commitment to serve all members of the community: a. Free care and/or subsidized care, b. Care provided to persons covered by government programs at below cost, c. Health activities and programs to support the community will be considered where the need and/or an individual's ability to pay co-exists. These activities include wellness programs, community education programs, special programs for the elderly, and a variety of broad community support activities.memorial medical center served 2,534 inpatients with 10,260 days of care, and provided nearly 95,000 outpatient services during fiscal year 2013.our hospital provides care to people covered by governmental programs at less than what we must generate in order to maintain stability of operations. The unreimbursed value of providing care to these patients is $111,835,476. In addition, for patients not covered by a governmental program and also unable to pay for services, we recognized $1,132,344 in charity care.our scope of community care went beyond the aforementioned responsibilities. In addition to community benefit expenditures, many reduced price services and free programs are offered throughout the year, based upon activities and services which memorial medical believes will serve community health needs. These are detailed as follows: screening programs:- monthly blood pressure and blood sugar testing at 3 community locations- participation in tissue/organ donation program in conjunction with gift of life- worksite wellness screening at area manufacturing organizationcommunity education ongoing programs:- prenatal and maternal classes- nutrition programs, monthly programs taught by registered dietitians for various organizations in ludington and hart.- outpatient diabetic self management program- family fair (health fair) with area schoolscommunity educational programs on various diseases & health topics:- done for various service organizations, schools, community groups topics include: stress management, healthy eating, understanding cholesterol, diabetes, eye diseases, infection control, back safety.- annual health fair at longfellow towers, programs done by home care and dietitians.- teddy bear clinics for pre-school classes- grade school tours and career focus day- high school health class tours with wellness focussupport groups & other sponsorships:- type 1 diabetes group - type 2 diabetes group clinical experience for student programs:- west shore community college = lpn & rn programs, pre-physician therapy- west shore community college/life ems = ems programs- mid Michigan college = radiology technician students- baker college, muskegon = surgical scrub technician program, medical records program, ems, phlebotomy program, pharmacy program, sterile processing program, physical and occupational therapy assistant- baker college, cadillac = surgical scrub technician program, ekg/pulmonary programs, social work, ems- muskegon community college = phlebotomy program, respiratory therapy- western university of health science (California) = nurse practitioner- central Michigan university = physical therapy program, food services administration, physician assistant program- grand valley state university = pre-physical therapy/physical therapy, occupational therapy, laboratory technician, nursing, social work- ludington and mason county area schools = careers in healthcare program- ross medical student training program = medical assist

Financial Efficiency

• Mission deployment rate: Limited
• Program expense ratio: Limited
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 92.9%; rating input score 93; 21st percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 23.9%; rating input score 24; 6th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 84.6%; rating input score 85; 40th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Fail
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -7.3%; rating input score 7; 7th percentile among comparable filings
• Total-asset coverage ratio: 1.2; rating input score 48; 48th percentile among comparable filings
• Liabilities to assets ratio: 0.53; rating input score 39; 39th percentile among comparable filings
• Officer compensation ratio: 3.6%; rating input score 24; 24th percentile among comparable filings

Growth

• Program expense growth: Limited
• Revenue growth: 5.9% per year; rating input score 100; 62nd percentile among comparable filings
• Asset growth: 9.4% per year; rating input score 100; 73rd percentile among comparable filings