MemorialCare
Legal name: Memorial Health Services Group Return
Nonprofit profile at a glance
- EIN
- 352391110
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Fountain Valley, CA, USA
- Phone
- (877) 696-3622
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Fund Raising and/or Fund Distribution
Reported finances
- Revenue
- $3,129,989,503
- Expenses
- $3,234,981,452
- Assets
- $2,845,360,415
- Liabilities
- $680,344,061
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
79 people listed
Executive titles in this filing
- BARRY S ARBUCKLE (BD MEMBER- LBMMC,OCMMC,SMMC,MCMF, CEO MHS)
- DAVID S KIM CEOEVP MCMF (PRESIDENT, MHS (AS OF 04/25))
- BLAIR M KENT (CEO/EVP, LBMMC & MCWH (THRU 05/25))
- MARCIA MANKER (CEO/EVP, OC REGION, CEO OCMC (AS OF 04/25))
- SHELA KANESHIRO CHIEF CLINICAL (TRNS. OFFICER, SMC CEO (AS OF 04/25))
- MICHAEL MARSHALL (CMO, CEO (AS OF 04/25), MCMF)
Highest reported compensation
- BARRY S ARBUCKLE (BD MEMBER- LBMMC,OCMMC,SMMC,MCMF, CEO MHS): $7,083,129 total reported compensation
- DAVID S KIM CEOEVP MCMF (PRESIDENT, MHS (AS OF 04/25)): $1,911,434 total reported compensation
- MARCIA MANKER (CEO/EVP, OC REGION, CEO OCMC (AS OF 04/25)): $1,700,117 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Health care is personal. It touches our families, our futures and the moments that matter most. At MemorialCare, we care for people across Southern California with compassion, expertise and a deep commitment to doing what’s right—for every person, every time. As a nonprofit, integrated health care system, MemorialCare’s mission is to improve the health and well-being of the communities we serve. We meet people where they are—across every stage of life—by combining high-quality medical care with genuine human connection. Our purpose is simple: to make a meaningful difference in the lives of those who trust us with their care, today and for generations to come. Our Brand Promise.
What it reported doing in 2024
See schedule oeach organization included in this group return operates as part of the nonprofit integrated healthcare delivery system known as memorialcare health system (memorialcare). The largest program services of the three organizations are inpatient and outpatient hospital services, and the largest program services of the fourth organization are outpatient services; all as described in the response for lines 4a through 4d, respectively.long beach memorial medical center (lbmmc) is a nonprofit corporation, which provides inpatient and outpatient hospital care to improve the health of the communities it serves at two licensed hospital facilities: memorialcare long beach medical center (lbm) and miller children's and women's hospital long beach (miller). Lbmmc's hospitals are committed to meeting the health care needs of patients who may be uninsured or underinsured, and providing medically necessary services, without cost or at a reduced cost, to patients who qualify under the applicable financial assistance policy in compliance with internal revenue code section 501(r). In the year ending june 30, 2025, lbmmc recorded 164,962 patient days, discharged 31,017 patients, provided 14,697 surgical procedures, delivered 5,180 babies, and had 101,210 emergency department visits.lbm is a 453-bed adult community hospital that is home to specialized services including the todd cancer institute, the memorialcare heart & vascular institute, rehabilitation & physical therapy and a 24-hour emergency department and trauma center. Lbm is a teaching hospital and trains residents and fellows in graduate medical education through affiliations with California medical schools and academic medical centers. In the year ending june 30, 2025, lbm recorded 106,944 patient days, discharged 17,995 patients, provided 9,901 surgical procedures, and had 101,210 emergency department visits. Medicare eligible acute care patients accounted for 50% of discharges and medi-cal eligible acute care patients accounted for 30% of acute care discharges.miller is a 357-bed pediatric teaching hospital, which features eight centers of excellence, including seven major inpatient care centers within the hospital and comprehensive outpatient specialty centers that feature more than 30 sub-specialties. Miller offers 18 California children's services approved special care centers, which provide specialized care for children with conditions such as pulmonary, gastroenterology, orthopedics, cardiology, rehabilitation, diabetes, asthma, autism, and cancer. In the year ending june 30, 2025, miller provided inpatient care to 5,949 children, delivered 5,180 babies and cared for 1,025 of them in its neonatal intensive care unit (nicu). Medi-cal eligible acute care patients accounted for 66% of acute care discharges. Miller is one of 22 hospitals in California to feature a regional level iii nicu and is the largest level iv nicu treating more than 850 critically ill and premature babies each year. Miller is a California children's services (ccs) approved provider.
Operating model
- Revenue model
- Other-operating. 97% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 67
- Accountability: 96
- Sustainability: 36
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 95%; rating input score 95
- Program expense ratio: 91.9%; rating input score 92
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 17th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 78%; rating input score 78; 17th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 94.4%; rating input score 94; 46th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -3.4%; rating input score 16; 16th percentile among comparable filings
- Total-asset coverage ratio: 0.88; rating input score 35; 35th percentile among comparable filings
- Liabilities to assets ratio: 0.24; rating input score 63; 63rd percentile among comparable filings
- Officer compensation ratio: 0.2%; rating input score 91; 91st percentile among comparable filings
Growth
- Program expense growth: 4.6% per year; rating input score 100; 36th percentile among comparable filings
- Revenue growth: 3.6% per year; rating input score 100; 28th percentile among comparable filings
- Asset growth: 5.5% per year; rating input score 100; 40th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 95% of revenue deployed · 91.9% of spending went to programs
- Governance: 34 of 36 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $3B in reported program spending
- Leadership: top reported pay $7.1M · 79 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $311M reported
- Consistency: 35 of 36 current checks pass · 1 finding to review
- Schedules: 10 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 20 filed money-flow records
- Related organizations: 38 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Operating margin scored 16/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.