Meals on Wheels People Inc

Nonprofit profile at a glance

EIN
930584318
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Portland, OR, USA
Phone
5037366325
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Food Programs

Official website

Reported finances

Revenue
$20,246,586
Expenses
$18,070,197
Assets
$50,887,808
Liabilities
$3,271,573

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

35 people listed

Executive titles in this filing

  • ASHLEY OSTEN (PRESIDENT)
  • DAVID VANSPEYBROECK (1ST VICE PRESIDENT)
  • NENGI DIRIYAI (2ND VICE PRESIDENT)
  • SCOTT CHRISTIANSON (PAST PRESIDENT)
  • SUZANNE WASHINGTON (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • SUZANNE WASHINGTON (CHIEF EXECUTIVE OFFICER): $355,241 total reported compensation
  • LINDA REYNOLDS (CHIEF FINANCIAL OFFICER): $212,684 total reported compensation
  • MARK KRETSCHMER (IT DIRECTOR): $166,221 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We enrich the lives of seniors and assist them in maintaining independence by providing nutritious food, human connections, and social support. We also use our expertise and capacity to serve other nutritionally at-risk populations.

What it reported doing in 2024

Center operations - the organization's meal sites have the responsibility of providing a healthy meal and socialization programming for seniors living within their geographic area. Nutrition services include group dining on site and meals delivered to homebound clients (meals-on-wheels). Congregate meals provided totaled approximately 73,000 for the year ended june 30, 2025. Centers are located in a variety of settings, including senior centers, multicultural centers, housing authority buildings, parks and recreation buildings, and churches.in addition to providing meals, centers coordinate with other community agencies to provide opportunities for enrichment to the lives of seniors through activities, speakers, field trips, and health-related issues including clinics for foot care and blood pressure monitoring. All new meals-on-wheels clients are visited by an outreach worker who works with the client to determine how the organization can meet their nutritional needs and make referrals to other community resources as needed. Clients are revisited on an annual basis. Home-delivered meals totaled approximately 1,002,000 for the year ended june 30, 2025. Additionally, the organization offers the following programs to fight social isolation in the year ended june 30, 2025: friendly chat; safety calls; senior planet (computer classes); phone bingo; pet program; library program; and peer 2 peer program.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and reported officer compensation is a large share of total spending, which may reflect staffing concentration.

Rating breakdown

  • Financial Efficiency: 72
  • Transparency & Controls: 74
  • Accountability: 100
  • Sustainability: 67
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 74.3%; rating input score 74
  • Program expense ratio: 82.4%; rating input score 82
  • Fundraising efficiency: $8.22 raised per $1 spent on fundraising; rating input score 33; 33rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 10.7%; rating input score 69; 69th percentile among comparable filings
  • Total-asset coverage ratio: 2.82; rating input score 73; 73rd percentile among comparable filings
  • Liabilities to assets ratio: 0.06; rating input score 80; 80th percentile among comparable filings
  • Officer compensation ratio: 7.4%; rating input score 33; 33rd percentile among comparable filings

Growth

  • Program expense growth: 6.8% per year; rating input score 100; 54th percentile among comparable filings
  • Revenue growth: 7% per year; rating input score 100; 59th percentile among comparable filings
  • Asset growth: 9.2% per year; rating input score 100; 61st percentile among comparable filings

Details

  • Where the money goes: 74.3% of revenue deployed · 82.4% of spending went to programs
  • Governance: 28 of 28 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $14.9M in reported program spending
  • Leadership: top reported pay $355K · 35 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $4.7M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 13 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 33/100.
  • Moderate — Sustainability: Officer compensation ratio scored 33/100.