Mayfield Counseling Centers

Nonprofit profile at a glance

EIN
820859411
IRS 990 coverage
2018–2025
Forms available
Form 990 2025
Location
Colorado Springs, CO, USA
Phone
7194398014
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Counseling, Support Groups

Official website

Reported finances

Revenue
$3,205,179
Expenses
$3,030,231
Assets
$619,668
Liabilities
$22,639

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

6 people listed

Executive titles in this filing

  • KARLA YATES (EXECUTIVE DIRECTOR)

Highest reported compensation

  • KARLA YATES (EXECUTIVE DIRECTOR): $153,751 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Mayfield counseling centers partners authentically to restore relationships, change lives, and discover hope for individuals, couples, and families. At mayfield counseling centers we encourage and empower you to enjoy life and grow toward your full potential.

What it reported doing in 2025

Mayfield counseling centers' mission is rooted in the belief that mental health care should be accessible, compassionate, and equitable for all, regardless of a person's insurance status or financial circumstances. For the past four years, we have provided counseling services to individuals and families who are underinsured or uninsured and would otherwise have no access to professional mental health support.we understand that many people in our community face barriers to care due to cost, lack of insurance, or limited financial resources. To address this need, mayfield counseling centers uses the federal poverty guidelines to assess financial need and determine eligibility for our scholarship program. These scholarships allow us to offer counseling services at little to no cost to qualified individuals, helping clients address a range of concerns including anxiety, depression, trauma, relationship challenges, grief and loss, life transitions, and more.our clinicians provide evidence-based individual, couples, family, and group therapy, striving to create a safe, supportive space where clients feel heard, respected, and empowered. We believe in a holistic, client-centered approach, treating the whole person, not just symptoms and walking alongside each individual in their journey toward healing and growthin addition to our scholarship program, mayfield counseling centers has offered free crisis response services to organizations and workplaces that experience traumatic events or critical incidents. When a school, business, or community group reaches out during a time of need, our staff have provided onsite crisis counseling, offered immediate emotional support and stabilization.we also conducted free suicide prevention and assessment trainings for staff, equipped teams with the knowledge and tools to recognize warning signs, intervene safely, and connect individuals to appropriate care. These training were designed to enhance workplace preparedness, reduce stigma, and improve overall mental health literacy. Our staff provided these all at no cost to the organization.since incorporating as a 501(c)(3) nonprofit, mayfield counseling centers has continuously expanded our reach and impact in the community. We remain committed to breaking down barriers to mental health care by offering: scholarships for underinsured and uninsured clients, calculated using federal poverty guidelines to ensure equitable access to services. Free crisis response support to organizations experiencing acute stress, trauma, or disruptive events. Onsite suicide prevention and assessment training, empowering communities with life-saving skills and awareness.these services are provided entirely free of charge, but demand often exceeds our current capacity. With greater funding, we can: increase the number of scholarship slots available annually. Expand crisis response coverage to reach more schools, businesses, and community groups. Enhance training offerings to help more staff and leaders recognize and respond to mental health needs effectively.

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 65
  • Accountability: 79
  • Sustainability: 37
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90%; rating input score 90
  • Program expense ratio: 95.3%; rating input score 95
  • Fundraising efficiency: $0.7 raised per $1 spent on fundraising; rating input score 2; 2nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 5.5%; rating input score 44; 44th percentile among comparable filings
  • Total-asset coverage ratio: 0.2; rating input score 6; 6th percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 65; 65th percentile among comparable filings
  • Officer compensation ratio: 5.1%; rating input score 56; 56th percentile among comparable filings

Growth

  • Program expense growth: 13.5% per year; rating input score 100; 71st percentile among comparable filings
  • Revenue growth: 15.3% per year; rating input score 100; 80th percentile among comparable filings
  • Asset growth: 34% per year; rating input score 100; 94th percentile among comparable filings

Details

  • Where the money goes: 90% of revenue deployed · 95.3% of spending went to programs
  • Governance: 5 of 5 board members independent · 4 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $2.9M in reported program spending
  • Leadership: top reported pay $154K · 6 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 28 of 28 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 7 filing years from 2018 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Financial Efficiency: Fundraising efficiency scored 2/100.
  • Review — Accountability: Governance controls: 3 of 7 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 6/100.
  • Moderate — Sustainability: Operating margin scored 44/100.
  • Review — Sustainability: Officer compensation ratio scored 56/100.