Maui Food Bank

Nonprofit profile at a glance

EIN
990315110
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Wailuku, HI, US
Phone
(808) 243-9500
Rating
90
Verdict
STRONG
Rating confidence
Moderate
Sector
Food Banks, Pantries

Official website

Reported finances

Revenue
$22,513,313
Expenses
$21,995,245
Assets
$68,343,843
Liabilities
$1,649,548

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • LISA PAULSON (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • MARLENE RICE (FORMER DIRECTOR OF DEVELOPMENT): $146,887 total reported compensation
  • JUDY FRANCO (FORMER ACCOUNTANT): $145,033 total reported compensation
  • LISA PAULSON (CHIEF EXECUTIVE OFFICER): $58,394 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Maui Food Bank is here to ensure that no one in Maui County goes hungry. We fulfill our mission with compassion, integrity and aloha.

What it reported doing in 2024

The maui food bank is the only non-profit agency in maui county that collects, warehouses and distributes mass quantities of both perishable and non-perishable food. The maui food bank coordinates service delivery of donated food to needy individuals and families through a network of over 170 agencies that are members of the food bank in maui county, including agencies on the islands of lanai and molokai. The maui food bank provides a charitable safety net that thousands of low-income maui county residents rely on to make it through each month.maui food bank's aloha backpack buddies program provides a backpack filled with six meals. Needy students receive this backpack on fridays to take home. Currently there are 34 schools participating in this program.in an effort to address community food access needs, including those resulting from the 2023 wildfires, we expanded our program services in several key ways.we launched da market lahaina, a market-style program designed to provide consistent and dignified access to food and essential items for individuals and families impacted by the wildfires. Created as a welcoming, client-choice environment, the program allows residents to select the items that best meet their household needs at no cost.building on this model, we launched our mobile market in may 2025 as a mobile extension of da market, bringing this same approach directly into communities. As a traveling distribution program, individuals shop directly from a refrigerated truck stocked with fresh produce and frozen proteins through reach-in doors. Phase one was launched at ka lai ola, a temporary disaster housing site, to serve households impacted by the fires.we also expanded existing programs, including fresh for all, increasing access to fresh produce and perishable foods. In addition, we increased local procurement, supporting maui's farmers while improving the quality and cultural relevance of distributed food.maui food bank continues to serve as maui county's primary food safety net, procuring, safely handling, and distributing nutritious food through a network of 157 trusted agency and program partners.

Operating model

Revenue model
Donor-supported. 90% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 94
  • Accountability: 100
  • Sustainability: 62
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.4%; rating input score 88
  • Program expense ratio: 89.1%; rating input score 89
  • Fundraising efficiency: $23.58 raised per $1 spent on fundraising; rating input score 61; 61st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.3%; rating input score 43; 43rd percentile among comparable filings
  • Total-asset coverage ratio: 3.11; rating input score 76; 76th percentile among comparable filings
  • Liabilities to assets ratio: 0.02; rating input score 89; 89th percentile among comparable filings
  • Officer compensation ratio: 1.6%; rating input score 80; 80th percentile among comparable filings

Growth

  • Program expense growth: 12.4% per year; rating input score 100; 78th percentile among comparable filings
  • Revenue growth: 16.8% per year; rating input score 100; 89th percentile among comparable filings
  • Asset growth: 21.6% per year; rating input score 100; 91st percentile among comparable filings

Details

  • What they do: 9 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 88.4% of revenue deployed · 89.1% of spending went to programs
  • Governance: 10 of 10 board members independent · 8 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $19.6M in reported program spending
  • Leadership: top reported pay $147K · 14 people listed
  • Consistency: 36 of 36 current checks pass
  • Schedules: 7 filed schedules · includes major donors and grants
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 43/100.