Matrix Human Services

What it reported doing in 2023

Adult programs. The social mobility centers are a collection of programs and services under the adult and senior division of matrix human services. The collective goal of these centers are to assist matrix human services achieve its mission of supporting families and rebuilding neighborhoods in detroit. The programs, services and the compassionate people delivering the services have the capacity to offer a hand up and not a hand out, and to move a person from poverty to self-sufficiency. The centers are housed at the matrix center which is matrix human services community hub in the osborn area of the eastside of detroit. Workforce development center - at the heart of social and economic mobility is the ability to secure and maintain gainful employment. This is the ultimate goal of the employment center. Services availabe through this center are: soft skills training, one-on-one career coaching and counseling, resume, cover letter and job search assistance, employment resources and referrals. Financial center - the financial center is designed to assist clients reach their personal goals and inform them on all things pertaining to economic upward mobility. Services within this center are: one-on-one financial coaching and counseling, financial capabilities classes, tax prep assistance (during tax time only). Housing center- housing is a basic essential to the needs of all people. Our housing center assist the community in trying to meet this need. Services and programs within this center are: matrix partnership for housing - transition and landlord alliance, supportive service, housing resources and referrals. Resources center - there are many available resources that certain government programs and local organizations offer that could prove vital to helping a person move from poverty to self-sufficiency. This center was designed to connect clients to available resources that may meet their immediate need. Services and programs for this center are: basic resource searching assistance, dte energy efficiency assistance program, and more. Education center - the education center is designed to help those in the community without a high schoold diploma or ged achieve those accomplishments. Services and programs within this center are: ed2go - 100% online high school diploma program, education resources and referrals. Center for seniors - our senior center have been assisting seniors maintain a healthy, active and whole life for over 6 decades. The goal of all center for seniors is to help keep seniors living in their homes through our home care services, to help seniors remain active through activities provided at a local recreational center in detroit, ensure seniors can make it to doctors' appointments through low cost transportation and to simply help seniors make the twilight of their lives more healthy and enjoyable. Services and programs that help achieve these goals are: mi choice waiver - home care program (daaa contracted program), reuther older adult wellness services (patton rec center - senior center activities), matrix quality care - home care fee for services program.

Financial Efficiency

• Mission deployment rate: 91.9%; rating input score 92
• Program expense ratio: 95.1%; rating input score 95
• Fundraising efficiency: $69.3 raised per $1 spent on fundraising; rating input score 80; 80th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 78th percentile among comparable filings
• Governance controls: 5 of 9 controls in place; rating input score 56
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3.3%; rating input score 53; 53rd percentile among comparable filings
• Total-asset coverage ratio: 0.49; rating input score 18; 18th percentile among comparable filings
• Liabilities to assets ratio: 0.48; rating input score 39; 39th percentile among comparable filings
• Officer compensation ratio: 0.9%; rating input score 76; 76th percentile among comparable filings

Growth

• Program expense growth: 7.1% per year; rating input score 100; 59th percentile among comparable filings
• Revenue growth: 8.9% per year; rating input score 100; 72nd percentile among comparable filings
• Asset growth: 14% per year; rating input score 100; 83rd percentile among comparable filings