Manchester Neighborhood Housing Services Inc
Nonprofit profile at a glance
- EIN
- 020455301
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Manchester, NH, USA
- Phone
- 6036264663
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Standard
- Sector
- Housing Development, Construction, Management
Reported finances
- Revenue
- $1,800,071
- Expenses
- $2,010,502
- Assets
- $10,497,401
- Liabilities
- $1,132,020
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- Robert Tourigny (Executive Director)
Highest reported compensation
- Robert Tourigny (Executive Director): $183,284 total reported compensation
- Diane Brewster (Chief Operating Officer): $128,199 total reported compensation
- Jennifer Vadney (Neighborhood Development Director): $120,106 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
NeighborWorks Southern New Hampshire enhances people's lives and the community environment by providing access to quality housing services, revitalizing neighborhoods and supporting opportunities for personal empowerment. The target market for NeighborWorks (NWSNH) services is very low, low, and moderate income individuals and families who are at a disadvantage for achieving economic stability, such as single mothers, immigrants and the working poor. Our goal is to help disadvantaged families build assets and achieve greater economic stability so they may escape a cycle of financial struggle or poverty and build a better future for their families and also the communities in which they live. NeighborWorks does this through a focus on affordable housing and community development. For FY2025, approximately 3,200 individuals benefited from services provided by NeighborWorks.
What it reported doing in 2024
Home Ownership - offering a panoply of educational seminars, workshops and one-on-one counseling to help individuals and families understand critical components of homeownership, including its financial responsibilities, maintenance and upkeep of a home, and the process and elements of purchasing a home, including consideration of whether home purchase is a prudent choice at this time. NeighborWorks is a HUD-approved counseling agency with HUD licensed counselors on staff. In addition, NeighborWorks is authorized as a mortgage lender to provide lending products to income-qualified clients. The Education/Counseling programs include First-time homebuyer, landlord training, and financial capabilities.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 66
- Transparency & Controls: 80
- Accountability: 100
- Sustainability: 38
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 77.2%; rating input score 77
- Program expense ratio: 66.3%; rating input score 66
- Fundraising efficiency: $2.37 raised per $1 spent on fundraising; rating input score 7; 7th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -11.7%; rating input score 15; 15th percentile among comparable filings
- Total-asset coverage ratio: 5.22; rating input score 85; 85th percentile among comparable filings
- Liabilities to assets ratio: 0.11; rating input score 41; 41st percentile among comparable filings
- Officer compensation ratio: 21.5%; rating input score 13; 13th percentile among comparable filings
Growth
- Program expense growth: 2.4% per year; rating input score 100; 28th percentile among comparable filings
- Revenue growth: 0.6% per year; rating input score 100; 17th percentile among comparable filings
- Asset growth: 0.9% per year; rating input score 100; 21st percentile among comparable filings
Details
- Where the money goes: 77.2% of revenue deployed · 66.3% of spending went to programs
- Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $1.3M in reported program spending
- Leadership: top reported pay $183K · 12 people listed · 2 of 6 pay-setting controls reported
- Consistency: 31 of 31 current checks pass
- Schedules: 6 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Related organizations: 29 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 7/100.
- High — Sustainability: Operating margin scored 15/100.
- High — Sustainability: Officer compensation ratio scored 13/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 41/100.