Making Opportunity Count Inc

Nonprofit profile at a glance

EIN
042401111
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Fitchburg, MA, USA
Phone
9783457040
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations

Reported finances

Revenue
$89,000,614
Expenses
$84,604,872
Assets
$40,595,591
Liabilities
$23,613,162

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • Paul MacKinnon (President)
  • Hank Parkinson (Vice President)
  • Kevin Reed (Executive Director)

Highest reported compensation

  • Kevin Reed (Executive Director): $272,683 total reported compensation
  • Linda Duffy (Chief Financial Officer): $223,208 total reported compensation
  • Michele Miola (NP, Family Planning Clinic): $201,801 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities.

What it reported doing in 2024

COMMUNITY SERVICES PROVIDEDSee Schedule OCOMMUNITY SERVICES PROVIDED INCLUDE THE FOLLOWING: YOUTH & TEEN SERVICESMOC delivers a range of youth development programs designed to support academic success, social-emotional well-being, and career exploration. Programs include after-school and summer initiatives, as well as targeted youth programming funded through state and local partnerships. The Youth Innovation Center serves as a hub for creative workforce development, offering hands-on learning in multimedia, digital design, and the arts. Youth also participate in peer mentorship, bystander intervention, and relationship-building programs that promote healthy decision-making. These services connect young people to positive adult supports, skill-building opportunities, and pathways toward future education and employment.WORKFORCE DEVELOPMENT SERVICESMOC's workforce development services support youth and adults in gaining the skills and experience needed to secure and maintain employment. Programs focus on career readiness, job training, and direct connections to employers. Youth employment programs provide structured work experiences, particularly during the summer months, while adult-focused initiatives support individuals facing barriers to employment, including those experiencing housing instability. Services include job coaching, skills training, placement support, and individualized case management to help participants achieve long-term economic stability.HOUSING SERVICESMOC provides a full continuum of housing supports for individuals and families experiencing or at risk of homelessness. Services include prevention and diversion programs that help households remain stably housed, as well as emergency family shelter, re-housing, and stabilization services. MOC operates multiple shelter sites and supportive housing programs for families with complex needs, including those with disabilities. Across all housing programs, MOC focuses on rapid connection to permanent housing and long-term stability through coordinated support services, including housing search assistance, case management, and connections to employment, health, and family services. MOC also works to expand access to safe, affordable housing through development and preservation efforts in the region.FAMILY & PARENT SERVICESMOC supports parents and caregivers through a range of family-centered services that strengthen parenting skills, promote child development, and build social connections. The Family Resource Center offers support groups, parenting education, and access to community resources. Evidence-based programs such as Parents as Teachers provide home-based developmental guidance and early childhood support. Coordinated Family and Community Engagement (CFCE) programming connects families to school readiness activities and local resources, while ParentChild+ supports in-home early learning and strengthens parent-child interaction. FIRST Steps Together provides specialized support for parents in recovery, combining parenting education with recovery-focused services to support family stability. EMERGENCY ASSISTANCEMOC provides critical assistance to individuals and families facing immediate financial or life challenges. Services include support for rent and utility payments, helping households maintain stable housing during times of crisis. Staff also connect individuals to additional resources to address basic needs such as food, clothing, and access to essential services. These programs often serve as an entry point to longer-term supports that promote stability and economic mobility.

Operating model

Revenue model
Grant-funded. 86% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 85% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 42
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.6%; rating input score 88
  • Program expense ratio: 92.2%; rating input score 92
  • Fundraising efficiency: $837.97 raised per $1 spent on fundraising; rating input score 96; 96th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99.7%; rating input score 100; 43rd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.9%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 0.48; rating input score 17; 17th percentile among comparable filings
  • Liabilities to assets ratio: 0.58; rating input score 30; 30th percentile among comparable filings
  • Officer compensation ratio: 1.7%; rating input score 62; 62nd percentile among comparable filings

Growth

  • Program expense growth: 17% per year; rating input score 100; 89th percentile among comparable filings
  • Revenue growth: 13% per year; rating input score 100; 85th percentile among comparable filings
  • Asset growth: 18.1% per year; rating input score 100; 91st percentile among comparable filings

Details

  • Where the money goes: 87.6% of revenue deployed · 92.2% of spending went to programs
  • Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $78M in reported program spending
  • Leadership: top reported pay $273K · 23 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $11.3M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 17/100.
  • Review — Sustainability: Operating margin scored 56/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 30/100.