Lutheran Social Ministries of New Jersey
Legal name: Lutheran Social Ministries at Crane's Mill Inc
Nonprofit profile at a glance
- EIN
- 223368378
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Burlington, NJ, USA
- Phone
- 6093867171
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Supportive Housing for Older Adults
- Affiliation
- Christianity
Reported finances
- Revenue
- $36,111,761
- Expenses
- $30,592,496
- Assets
- $105,369,059
- Liabilities
- $106,872,735
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- COLLEEN P FRANKENFIELD (PRESIDENT & CEO)
- JEANNINE RICHMAN (SR. VICE PRESIDENT & CFO)
- SHERRY OUTTEN (SR VICE PRESIDENT & COO)
- CHRISTOPHER WILLIAMS (VP & EXECUTIVE DIRECTOR)
- ALEXANDRA SMOLAROVA (ASSOC EXECUTIVE DIRECTOR)
Highest reported compensation
- COLLEEN P FRANKENFIELD (PRESIDENT & CEO): $891,855 total reported compensation
- SHERRY OUTTEN (SR VICE PRESIDENT & COO): $434,776 total reported compensation
- JEANNINE RICHMAN (SR. VICE PRESIDENT & CFO): $370,833 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Through the power of the Holy Spirit and in response to God’s love as revealed in the Gospel, the mission of Lutheran Social Ministries of New Jersey is to serve those who hurt, who are in need, or who have limited choices—regardless of religious background or affiliation. There are thousands of organizations in our country dedicated to helping people in various ways. Some, like Lutheran Social Ministries of New Jersey (LSMNJ), include the word “ministry” or reference to a religious denomination in their name. The two words “Lutheran” and “Ministry” are significant in our name, because they describe why we serve rather than what we are or who we serve. Many organizations respond to needs. However, LSMNJ does so because we have been loved by God. Our mission is to focus on clearly responding to that love, which is reflected in many different ways. Whether we are providing housing for...
What it reported doing in 2024
Lutheran social ministries at crane's mill operates a continuing care retirement community providing housing, healthcare, and other related services to residents on a campus containing 276 independent living units, 48 assisted living units, 22 assisted living dementia units, and a 56-bed skilled nursing facility. It also provides housing and care to residents who meet certain criteria without charge or at amounts less than estimated rates.
Operating model
- Revenue model
- Earned-program. 96% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and liabilities are high compared with assets.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 88
- Accountability: 90
- Sustainability: 68
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86%; rating input score 86
- Program expense ratio: 88.4%; rating input score 88
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 91.7%; rating input score 92; 24th percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 15.3%; rating input score 77; 77th percentile among comparable filings
- Total-asset coverage ratio: 3.44; rating input score 78; 78th percentile among comparable filings
- Liabilities to assets ratio: 1.01; rating input score 6; 6th percentile among comparable filings
- Officer compensation ratio: 3.3%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 2.5% per year; rating input score 100; 22nd percentile among comparable filings
- Revenue growth: 1% per year; rating input score 100; 12th percentile among comparable filings
- Asset growth: 0.1% per year; rating input score 100; 10th percentile among comparable filings
Details
- What they do: Mission, programs, and operating context captured from the official website.
- Where the money goes: 86% of revenue deployed · 88.4% of spending went to programs
- Governance: 11 of 12 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $27.1M in reported program spending
- Leadership: top reported pay $892K · 19 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $1.9M reported
- Consistency: 35 of 35 current checks pass
- Schedules: 7 filed schedules · includes executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 5 filed money-flow records
- Related organizations: 27 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: CEO compensation review process not reported.
- High — Sustainability: Liabilities to assets ratio scored 6/100.