EverTrue
Legal name: Lutheran Retirement Center Association C/o Lutheran Senior Services
Nonprofit profile at a glance
- EIN
- 371199021
- IRS 990 coverage
- 2010–2022
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2022
- Location
- St Louis, MO, USA
- Phone
- 314-968-5455
- Rating
- 71
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Nursing, Convalescent Facilities
- Affiliation
- Christianity
Reported finances
- Revenue
- $22,204,748
- Expenses
- $22,479,611
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2022. Amounts in USD.
Leadership & pay
35 people listed
Executive titles in this filing
- ADAM MARLES (PRESIDENT/CEO)
- JACQUE BOGNER (EXECUTIVE DIRECTOR)
Highest reported compensation
- ADAM MARLES (PRESIDENT/CEO): $465,932 total reported compensation
- GARRY ANDERSON (CHIEF OPERATING OFFICER): $359,350 total reported compensation
- CHAD SNEED (CHIEF FINANCIAL OFFICER): $344,736 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2022. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
EverTrue is a faith-centered, nonprofit organization dedicated to empowering older adults to live life to the fullest, wherever they call home.
What it reported doing in 2022
Operation of a life plan community that offers a continuum of care that includes 178 independent living apartments, 26 patio homes, 48 assisted living units, 20 assisted living memory care units and 57 skilled nursing beds, which include 6 medicaid certified beds.the organization provides care to residents and clients who meet certain criteria under its financial assistance policy without charge. Key elements used to determine eligibility include verification of financial need and proper disclosure upon admission. Benevolent care assistance is also provided, which includes medicaid contractual allowances. Total benevolent care assistance provided was $298,402, of which $298,402 is offsetting program service revenue.lutheran senior services also provides care to residents under the medicaid program for which the costs to provide such care exceeds reimbursement. The organization funds this difference through its operations.the corporation's residential facilities and programs are specifically designed to meet and maintain its aged residents physical and emotional well-being, as well as meet their recreational, social, and religious needs. Those programs include full-service restaurant-style dining, village market, fitness center, indoor pool, styling salon and barbershop, community room, chapel, movie theater, game areas, art studio, private dining rooms, libraries, parking, on-site medical clinic, woodshop, and prime location near many great springfield attractions.
Operating model
- Revenue model
- Earned-program. 92% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 65
- Accountability: 91
- Sustainability: 22
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 76.9%; rating input score 77
- Program expense ratio: 77.6%; rating input score 78
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -1.2%; rating input score 27; 27th percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 1.7%; rating input score 78; 78th percentile among comparable filings
Growth
- Program expense growth: 3.4% per year; rating input score 100; 36th percentile among comparable filings
- Revenue growth: 9.1% per year; rating input score 100; 72nd percentile among comparable filings
- Asset growth: 0.1% per year; rating input score 100; 12th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 76.9% of revenue deployed · 77.6% of spending went to programs
- Governance: 15 of 15 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $17.5M in reported program spending
- Leadership: top reported pay $466K · 35 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $2.7M reported
- Consistency: 31 of 31 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 12 filing years from 2010 to 2022
- Contacts: How to reach this organization
- Related organizations: 12 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Operating margin scored 27/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Sustainability: Total-asset coverage ratio scored 0/100.