Genacross Lutheran Services
Legal name: Lutheran Homes Society Inc
Nonprofit profile at a glance
- EIN
- 311565719
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Toledo, OH, USA
- Phone
- 4198614990
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Standard
- Sector
- Family Services
- Affiliation
- Christianity
Reported finances
- Revenue
- $35,740,124
- Expenses
- $35,963,796
- Assets
- $41,717,715
- Liabilities
- $29,170,145
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- WILLIAM R MARSHALL (PRESIDENT/CE)
Highest reported compensation
- WILLIAM R MARSHALL (PRESIDENT/CE): $421,367 total reported compensation
- LORINDA SCHALK (TREASURER/CF): $290,819 total reported compensation
- AMANDA SCHROEDER (VP-HOME & CO): $234,586 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Inspired by the Christian faith, we embrace individuals and families with compassionate care and services throughout life’s journey. Genacross Lutheran Services is honored to be affiliated with the following organizations that support our mission and ministry: Lutheran Services in America Logo [](. Genacross Lutheran Services has earned the following accreditation that confirms our ongoing commitment to quality service and ethical conduct and reflect our Mission and Core Values: CARF International CARF International is an independent, nonprofit accreditor of health and human service providers that focuses on advancing the quality of services to facilitate the best possible outcomes. Genacross Family & Youth Services is CARF accredited for Residential Treatment, Outpatient Mental Health Treatment, Day Treatment and Case Management/Services Coordination for children and adolescents. In...
What it reported doing in 2024
Family & youth services program: provides community-based residential care for youth whose circumstances and needs necessitate nurture and special services outside of their own homes; provides supportive services to youth, adults, and families in the community, empowering them to meet their own needs and care for others. For 2024, our residential care homes served 111 individuals, while another 126 indiviudals received supportive services in the community. Our community-based residential care homes provide a caring and safe environment for children and young adults, in which they receive mentoring, individual and group counseling, mental health services, assistance with developing coping skills and overcoming behavioral issues, and support in maintaining relationships with their families. We also offer a variety of supportive services to individuals in the community, including: diagnostic assessments, prevention and intervention services for youth and families who are at risk of an out of home placement; aftercare services for youth and families who have had an out of home placement; mental health services and education; individual and group counseling; partners in treatment weekends; day-treatment programs, sbh or sed classrooms, and others. Family & youth services provides compassionate, quality care to those we serve, but we are also committed to improving and contributing to the community in which we live and work. In addition to the residents and clients served directly, a wide variety of broad community support activities contribute to the accomplishment of our tax- exempt purpose. Family & youth services senior leadership also provided service to the community by serving on community boards, committees, or task forces, to enhance the general welfare of the community.
Operating model
- Revenue model
- Other-operating. 95% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and program spending has declined or grown slowly.
Rating breakdown
- Financial Efficiency: 68
- Transparency & Controls: 88
- Accountability: 100
- Sustainability: 33
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 75.8%; rating input score 76
- Program expense ratio: 75.3%; rating input score 75
- Fundraising efficiency: $2.91 raised per $1 spent on fundraising; rating input score 11; 11th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0.6%; rating input score 28; 28th percentile among comparable filings
- Total-asset coverage ratio: 1.16; rating input score 41; 41st percentile among comparable filings
- Liabilities to assets ratio: 0.7; rating input score 18; 18th percentile among comparable filings
- Officer compensation ratio: 5.3%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: -4.7% per year; rating input score 0; 4th percentile among comparable filings
- Revenue growth: 0.9% per year; rating input score 100; 12th percentile among comparable filings
- Asset growth: 1% per year; rating input score 100; 13th percentile among comparable filings
Details
- What they do: 2 operating locations identified
- Where the money goes: 75.8% of revenue deployed · 75.3% of spending went to programs
- Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $27.1M in reported program spending
- Leadership: top reported pay $421K · 20 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $3M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 13 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 11 filed money-flow records
- Related organizations: 21 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Financial Efficiency: Fundraising efficiency scored 11/100.
- High — Growth: Program expense growth scored 0/100.
- High — Sustainability: Operating margin scored 28/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 41/100.
- High — Sustainability: Liabilities to assets ratio scored 18/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.