Lutheran Counseling & Family Services of Wisconsin
Legal name: Lutheran Counseling and Family Services
Nonprofit profile at a glance
- EIN
- 390806171
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Wauwatosa, WI, United States
- Phone
- (414) 536-8333
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
- Affiliation
- Christianity
Reported finances
- Revenue
- $2,400,777
- Expenses
- $2,399,949
- Assets
- $1,701,838
- Liabilities
- $390,873
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
9 people listed
Executive titles in this filing
- CAROL FLANARY (CEO)
Highest reported compensation
- CAROL FLANARY (CEO): $128,825 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Lutheran Counseling & Family Services of Wisconsin puts Gods love into action by strengthening individuals, families and communities with professional mental health, addiction and adoption services because every person deserves the opportunity to thrive. A Planned Gift – There are many ways to give through planned giving including wills, estate gifts, legacy gifts and/or charitable gift annuities. Your planned giving gift will help us to continue to provide programs, resources and support for those who need it. And most importantly, it will ensure that we continue to make positive changes in people’s lives, making individuals, families and communities stronger. Please contact us at [email protected] or by calling 414-536-8333 extension 23 for more information How Your Gift Will Impact Our Mission.
What it reported doing in 2024
Family services and child welfare (includes adoption)
Operating model
- Revenue model
- Earned-program. 79% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 92
- Accountability: 84
- Sustainability: 34
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 82.2%; rating input score 82
- Program expense ratio: 82.1%; rating input score 82
- Fundraising efficiency: $5.65 raised per $1 spent on fundraising; rating input score 20; 20th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 5 of 8 controls in place; rating input score 62
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Fail
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 0%; rating input score 34; 34th percentile among comparable filings
- Total-asset coverage ratio: 0.71; rating input score 26; 26th percentile among comparable filings
- Liabilities to assets ratio: 0.23; rating input score 41; 41st percentile among comparable filings
- Officer compensation ratio: 5.4%; rating input score 51; 51st percentile among comparable filings
Growth
- Program expense growth: 9.1% per year; rating input score 100; 61st percentile among comparable filings
- Revenue growth: 8% per year; rating input score 100; 60th percentile among comparable filings
- Asset growth: 2.2% per year; rating input score 100; 21st percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 82.2% of revenue deployed · 82.1% of spending went to programs
- Governance: 8 of 8 board members independent · 5 of 8 filing controls reported
- Programs: 2 filed program accomplishments · $2M in reported program spending
- Leadership: top reported pay $129K · 9 people listed
- Consistency: 33 of 33 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 20/100.
- Review — Accountability: Governance controls: 3 of 8 not reported.
- Moderate — Sustainability: Operating margin scored 34/100.
- High — Sustainability: Total-asset coverage ratio scored 26/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 41/100.
- Review — Sustainability: Officer compensation ratio scored 51/100.