Lubbock Open Door
Nonprofit profile at a glance
- EIN
- 510687541
- IRS 990 coverage
- 2014–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Lubbock, TX, United States
- Phone
- 806.687.6876
- Rating
- 91
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Christianity
- Affiliation
- Christianity
Reported finances
- Revenue
- $3,738,486
- Expenses
- $4,076,638
- Assets
- $2,959,213
- Liabilities
- $511,358
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- JODI ASHCRAFT (PRESIDENT)
- CHAD WHEELER (CEO)
Highest reported compensation
- CHAD WHEELER (CEO): $117,762 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Open Door cultivates community, opportunity, and restoration with people experiencing poverty, homelessness, and sex trafficking. Empowerment** is ** _enabling people to live, thrive, and belong_.** It involves removing barriers, fostering opportunities, and sharing power in ways that support agency, expand capacity, and advance justice. At Open Door, this may mean advocating against discriminatory ordinances, helping people navigate the vital records system, employing a friend to cook daily breakfast, helping someone find a home in their preferred neighborhood, participating in a recovery support group, engaging and affirming participation from the least educated person in a group discussion, etc. Transformation** is ** _a process of holistic change_.** Our faith affirms the inherent goodness of creation, acknowledges.
What it reported doing in 2024
Our activities include: being a christian church; operating a community center open daily to the public; providing permanent supportive housing for chronically homeless individuals and households; and providing transitional and permanent housing for survivors of sex trafficking and their households.
Operating model
- Revenue model
- Grant-funded. 73% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 93
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 28
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 93.5%; rating input score 93
- Fundraising efficiency: $19.56 raised per $1 spent on fundraising; rating input score 58; 58th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -9%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: 0.73; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.17; rating input score 47; 47th percentile among comparable filings
- Officer compensation ratio: 2.9%; rating input score 70; 70th percentile among comparable filings
Growth
- Program expense growth: 21.2% per year; rating input score 100; 86th percentile among comparable filings
- Revenue growth: 17.1% per year; rating input score 100; 85th percentile among comparable filings
- Asset growth: 11% per year; rating input score 100; 62nd percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 100% of revenue deployed · 93.5% of spending went to programs
- Governance: 11 of 11 board members independent · 8 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $3.8M in reported program spending
- Leadership: top reported pay $118K · 12 people listed
- Consistency: 28 of 28 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 9 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 14/100.
- Review — Financial Efficiency: Fundraising efficiency scored 58/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 47/100.