Love Not Lost Inc

Nonprofit profile at a glance

EIN
474760639
IRS 990 coverage
2018–2025
Forms available
Form 990 2025, Form 990-EZ 2017, Form 990-T 2025
Location
Atlanta, GA, USA
Phone
6785215068
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Services N.E.C.

Official website

Reported finances

Revenue
$128,551
Expenses
$130,353
Assets
$35,878
Liabilities
$7,610

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

6 people listed

Executive titles in this filing

  • ERIC BROWN (BOARD PRESIDENT)
  • ASHLEY JONES (EXECUTIVE DIRECTOR)
  • KRISTYN BACK (INTERIM EXECUTIVE DIRECTOR)

Highest reported compensation

  • ASHLEY JONES (EXECUTIVE DIRECTOR): $60,000 total reported compensation
  • KRISTYN BACK (INTERIM EXECUTIVE DIRECTOR): $2,077 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Love not lost exists to bring love and healing to those in grief. Through our programs, we provide grief support services, tools, and resources to families facing loss.

What it reported doing in 2025

Community support: momento foundation's community support program extends grief support beyond direct services through digital resources and peer connection. Our online community, the momento collective, offers members a personalized experience including free self-assessments, a curated learning library of grief education, story-sharing, and a book club designed for meaningful connection. Howcaniloveyoubetter.com continues to serve as a practical tool for those seeking to support loved ones through loss. We also maintain and continue to expand a resource page featuring books, podcasts, and blogs to meet people in their preferred ways of engaging with grief education.

Operating model

Revenue model
Donor-supported. 99% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 62
  • Transparency & Controls: 92
  • Accountability: 70
  • Sustainability: 22
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 64.7%; rating input score 65
  • Program expense ratio: 63.6%; rating input score 64
  • Fundraising efficiency: $12.43 raised per $1 spent on fundraising; rating input score 43; 43rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 66.7%; rating input score 67; 21st percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -1.4%; rating input score 32; 32nd percentile among comparable filings
  • Total-asset coverage ratio: 0.28; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.21; rating input score 16; 16th percentile among comparable filings
  • Officer compensation ratio: 47.6%; rating input score 4; 4th percentile among comparable filings

Growth

  • Program expense growth: 7.8% per year; rating input score 100; 61st percentile among comparable filings
  • Revenue growth: 10.7% per year; rating input score 100; 71st percentile among comparable filings
  • Asset growth: 9.7% per year; rating input score 100; 62nd percentile among comparable filings

Details

  • Where the money goes: 64.7% of revenue deployed · 63.6% of spending went to programs
  • Governance: 4 of 6 board members independent · 6 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $83K in reported program spending
  • Leadership: top reported pay $60K · 6 people listed
  • Consistency: 24 of 24 current checks pass
  • Schedules: 3 filed schedules · includes major donors
  • Filing history: 7 filing years from 2018 to 2025
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 43/100.
  • Moderate — Sustainability: Operating margin scored 32/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • High — Sustainability: Officer compensation ratio scored 4/100.
  • High — Sustainability: Liabilities to assets ratio scored 16/100.