Lost & Found
Nonprofit profile at a glance
- EIN
- 431896981
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Springfield, MO, USA
- Phone
- 4178659998
- Rating
- 73
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Family Counseling
Reported finances
- Revenue
- $1,157,723
- Expenses
- $971,018
- Assets
- $6,282,722
- Liabilities
- $8,103
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- MARK MILLER (EXECUTIVE DIRECTOR)
Highest reported compensation
- MELANIE BLAIR (ASSISTANT ED): $74,908 total reported compensation
- MARK MILLER (EXECUTIVE DIRECTOR): $66,870 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Lost & found provides grief support services, at no charge, in a safe and supportive environment for children, young adults, and their families grieving the death of a loved one.
What it reported doing in 2024
Lost & found provides grief support services in a safe and supportive environment for children, young adults, and their families grieving the death of a loved one. During fiscal year 2025, 207 children/teens, 158 parents, and 376 adults received therapeutic grief support services at no cost. In addition, we provided fee-based, individual counseling to 110 individuals.
Operating model
- Revenue model
- Donor-supported. 84% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and a relatively small share of total spending goes to programs.
Rating breakdown
- Financial Efficiency: 50
- Transparency & Controls: 86
- Accountability: 91
- Sustainability: 71
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 53.1%; rating input score 53
- Program expense ratio: 53.9%; rating input score 54
- Fundraising efficiency: $5.6 raised per $1 spent on fundraising; rating input score 21; 21st percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 19th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 16.1%; rating input score 71; 71st percentile among comparable filings
- Total-asset coverage ratio: 6.47; rating input score 88; 88th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 79; 79th percentile among comparable filings
- Officer compensation ratio: 14.6%; rating input score 24; 24th percentile among comparable filings
Growth
- Program expense growth: 5.6% per year; rating input score 100; 45th percentile among comparable filings
- Revenue growth: 7.6% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 11.3% per year; rating input score 100; 63rd percentile among comparable filings
Details
- Where the money goes: 53.1% of revenue deployed · 53.9% of spending went to programs
- Governance: 15 of 15 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $523K in reported program spending
- Leadership: top reported pay $75K · 17 people listed
- Consistency: 30 of 31 current checks pass · 1 finding to review
- Schedules: 6 filed schedules · includes major donors
- Filing history: 14 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 53/100.
- Review — Financial Efficiency: Program expense ratio scored 54/100.
- High — Financial Efficiency: Fundraising efficiency scored 21/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- High — Sustainability: Officer compensation ratio scored 24/100.