Links Community & Family Services
Nonprofit profile at a glance
- EIN
- 352353659
- IRS 990 coverage
- 2020–2024
- Forms available
- Form 990 2024, Form 990-EZ 2016, Form 990-N 2009
- Location
- Akron, OH, USA
- Phone
- 3307945230
- Rating
- 72
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $763,596
- Expenses
- $710,286
- Assets
- $234,717
- Liabilities
- $4,499
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
9 people listed
Executive titles in this filing
- FRANCES SUTTER (PRESIDENT)
Highest reported compensation
- YOLANDA PARKER (EXECUTIVE DI): $73,383 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to vitalize the community and improve individuals and families quality of life by creating a sustainable environment through providing services and programs that promote self empowerment and unity.
What it reported doing in 2024
Community activities - beautification, community garden, community outreach, jewett park and senior connection. Each year links seeks to find ways to beautify our neighborhood and one of the ways is to place large flower pots throughout the eneighborhood. The residents help with planting the flowers and maintaining the care of the pots. Links hosts two community gardens in the neighborhood. The families receive plots, plants, and tools to help maintain their plots. Families pick their crops and use them at the end of the planting season for consumption. Nine months out of the year links hosts community outreach distributions. These distributions provide free clothing and household items to individuals and families who may not have the funds to purchase items for themselves. Links offers community events at jewett park. Many of the events target youth and senior citizens. Senior connection provides opportunities for seniors to receive support and to socialize. There are regular offerings such as meals and holiday parties for seniors.
Operating model
- Revenue model
- Earned-program. 79% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and a large share of available resources goes toward mission work. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 61
- Transparency & Controls: 92
- Accountability: 63
- Sustainability: 42
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 61.4%; rating input score 61
- Program expense ratio: 66.1%; rating input score 66
- Fundraising efficiency: $14.61 raised per $1 spent on fundraising; rating input score 50; 50th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 1 of 8 controls in place; rating input score 12
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 7%; rating input score 55; 55th percentile among comparable filings
- Total-asset coverage ratio: 0.33; rating input score 15; 15th percentile among comparable filings
- Liabilities to assets ratio: 0.02; rating input score 63; 63rd percentile among comparable filings
- Officer compensation ratio: 10.3%; rating input score 36; 36th percentile among comparable filings
Growth
- Program expense growth: 16.2% per year; rating input score 100; 77th percentile among comparable filings
- Revenue growth: 14.5% per year; rating input score 100; 78th percentile among comparable filings
- Asset growth: 21.4% per year; rating input score 100; 83rd percentile among comparable filings
Details
- Where the money goes: 61.4% of revenue deployed · 66.1% of spending went to programs
- Governance: 9 of 9 board members independent · 1 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $470K in reported program spending
- Leadership: top reported pay $73K · 9 people listed
- Consistency: 29 of 29 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 5 filing years from 2020 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Governance controls: 6 of 7 not reported.
- Review — Financial Efficiency: Fundraising efficiency scored 50/100.
- High — Sustainability: Total-asset coverage ratio scored 15/100.
- Review — Sustainability: Operating margin scored 55/100.
- Moderate — Sustainability: Officer compensation ratio scored 36/100.