Lighthouse Social Service Centers

What it reported doing in 2024

Continuum of CareThe LightHouse Social Service Centers Rapid Re-Housing for Families Program provides rapid re-housing services to homeless families residing in Riverside County, California. The Rapid Re-housing model of housing assistance moves homeless families into permanent housing as quickly as possible and provides support services to assist those families in achieving and maintaining housing stability. The program provides supportive services and tenant-based rental assistance to families within a 12-month period in scattered-site housing in Riverside County. Rapid Re-Housing services are provided utilizing a Housing First approach which identifies housing stability as the primary issue facing the homeless family and works to quickly place the family into permanent housing. Clients enrolled: 39The LightHouse Hope for Heroes Permanent Supportive Housing (PSH) Program assists homeless disabled Veterans, and their families break the cycle of poverty and homelessness. The Hope for Heroes PSH program is committed to working with our Veteran heroes to secure permanent stable housing. The Hope for Heroes program provides one and two bedroom fully furnished apartments located in San Bernardino County. The goal of the Hope for Heroes PSH program is to provide on-going supportive services, including case management services, permanent stable housing, linkage to the Loma Linda VA Medical Center, education and vocational support and family services. Clients enrolled: 64The LightHouse Permanent Supportive Housing (PSH) Program for Disabled Women with Children assists women who have children, are living with a disability, and are currently homeless end their housing crisis and stabilize in permanent housing. The primary model of intervention is Intensive Case Management Services and financial assistance through the payment of the clients rent. The goal of the program is to assist parenting women who are living with a disability locate, acquire, and sustain permanent housing. Once clients have a stable environment to live in, Case Management services focus on connecting clients to needed wraparound services to maintain housing. Clients enrolled: 47The LightHouse Domestic Violence Rapid Rehousing Program provides rapid re-housing services to individuals and families who are unhoused and fleeing domestic violence situations. The Rapid Re-housing model of housing assistance homeless individuals and families with moving into permanent housing as quickly as possible and provides support services to assist in achieving and maintaining housing stability. The program provides supportive services and tenant-based rental assistance to families within a 12 to 24-month period in scattered-site housing in Riverside County. LightHouse is a part of the Riverside County DV Collaboration which is a network of DV service providers, DV advocates and shelter service providers and two rapid re-housing programs. The program works to support individuals and families who are fleeing domestic violence and get them connected to support services while connecting them to safe housing.Clients enrolled: 202The LightHouse Health and Housing (PSH) Program provides Intensive Case Management and Supportive Services to individuals, families, veterans, and unaccompanied youth who are chronically homeless and are also living with a chronic health condition. This program focuses on clients who have complex health and/or behavioral health conditions; are high utilizers of public services and other vulnerable populations including individuals with criminal justice histories and individuals who are exiting institutions such as hospitals, residential treatment programs, and custody facilities. The primary model of intervention is: Intensive case management services, financial assistance through the payment of the clients rent, Connection to medical and behavioral health services, Referrals to Legal Services and Credit Repair Services, Mediation Services and Referrals to Legal

Financial Efficiency

• Mission deployment rate: 93.4%; rating input score 93
• Program expense ratio: 96.3%; rating input score 96
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
• Governance controls: 4 of 8 controls in place; rating input score 50
  • Conflict-of-interest policy: Fail
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Fail
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3%; rating input score 47; 47th percentile among comparable filings
• Total-asset coverage ratio: 0.24; rating input score 6; 6th percentile among comparable filings
• Liabilities to assets ratio: 0.27; rating input score 49; 49th percentile among comparable filings
• Officer compensation ratio: 1.1%; rating input score 84; 84th percentile among comparable filings

Growth

• Program expense growth: 20.1% per year; rating input score 100; 90th percentile among comparable filings
• Revenue growth: 20.2% per year; rating input score 100; 92nd percentile among comparable filings
• Asset growth: 23.2% per year; rating input score 100; 92nd percentile among comparable filings