Lifeline Connections

Nonprofit profile at a glance

EIN
910787084
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Vancouver, WA, USA
Phone
(800) 604-0025
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment

Official website

Reported finances

Revenue
$35,172,137
Expenses
$38,846,904
Assets
$30,277,033
Liabilities
$12,621,901

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • ANDREA BROOKS (PRESIDENT & CEO)

Highest reported compensation

  • ANDREA BROOKS (PRESIDENT & CEO): $316,723 total reported compensation
  • NANCY PASCUA (PROVIDER): $283,733 total reported compensation
  • RICHARD KEYSER (PROVIDER): $224,133 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We transform lives giving hope, help, healing to those impacted by substance use and mental health conditions.

What it reported doing in 2024

Our residential program's goal is to provide individual, group and family counseling and support to help individuals learn skills to live a substance-free life. This program lasts 21-30 days on average and is located just down the hall from our detoxification unit. Patients enjoy an environment that includes community access and structure to help them build life skills.the pregnant & parenting women's program is a long-term residential, 3 to 6 months, 16-bed program which allows mothers to keep their children, birth to five, with them during their substance use treatment. We welcome women who are in many different stages of parenting and support them as they deliver their baby, increase parenting knowledge, obtain visitation and/or custody, and embrace motherhood. We offer family therapy, encourage family involvement, and provide mental health support. Substance use disorder outpatient treatment includes individual and group therapy sessions; the intensity of sessions depends on the individual's needs from weekly to monthly meetings. During sessions patients are educated on relapse prevention and coping skills amongst many other tools to help adjust and continue a substance free lifestyle. Our medication-assisted withdrawal management program helps patients attain mental and physical stability without harmful side effects. Detoxification is a 1 to 5 day inpatient stay, where patients are assisted by our medical team of doctors and nurses as well as caring support staff. We provide compassion and are dedicated to helping our patients reach their goal of sobriety.in lifeline's medication assisted treatment program, patients are prescribed medication to help with their opioid addiction or alcoholism. These medications help individuals gain stability in their life so they can engage in individual and group therapy where new life skills are taught and learned. The host (homeless outreach, stabilization & transition) program prioritizes services to those who are highly vulnerable, lack service connections, or other support and who are unable or unwilling to engage in the traditional treatment services. Our host team meets with individuals where and when they are able.pact teams are assertive community treatment programs that provide intensive, community-based services to individuals with severe mental illness and substance use disorders. We offer individual group, peer support, medication management, nursing, housing, employment, and case management services on a 24-hour basis to help adults gain and maintain their stability.therapeutic specialty court patients are provided case management and counseling services. These services are provided to participants in the clark county superior and district court programs as a diversion to jail and/or prison. The programs include adult drug court, substance abuse court, family treatment court, and juvenile recovery court. Expanded community support (ecs) our ecs team provides behavioral support to adults residing in adult family home placements across clark county. We offer training and collaboration with the providers and work to help manage challenging behaviors which can jeopardize the successful placement of a patient in a new home.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 89
  • Transparency & Controls: 79
  • Accountability: 95
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 93.5%; rating input score 93
  • Program expense ratio: 83.9%; rating input score 84
  • Fundraising efficiency: $96.73 raised per $1 spent on fundraising; rating input score 84; 84th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -10.4%; rating input score 10; 10th percentile among comparable filings
  • Total-asset coverage ratio: 0.78; rating input score 28; 28th percentile among comparable filings
  • Liabilities to assets ratio: 0.42; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 4.1%; rating input score 59; 59th percentile among comparable filings

Growth

  • Program expense growth: 16.1% per year; rating input score 100; 85th percentile among comparable filings
  • Revenue growth: 11.7% per year; rating input score 100; 79th percentile among comparable filings
  • Asset growth: 20.4% per year; rating input score 100; 90th percentile among comparable filings

Details

  • What they do: 5 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 93.5% of revenue deployed · 83.9% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $32.6M in reported program spending
  • Leadership: top reported pay $317K · 17 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.7M reported
  • Consistency: 36 of 36 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 10/100.
  • High — Sustainability: Total-asset coverage ratio scored 28/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.
  • Review — Sustainability: Officer compensation ratio scored 59/100.