UNC Health Lenoir
Legal name: Lenoir Memorial Hospital Inc
Nonprofit profile at a glance
- EIN
- 566000674
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Kinston, NC, US
- Phone
- (252) 522-7000
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Hospital, General
Reported finances
- Revenue
- $191,550,558
- Expenses
- $169,159,351
- Assets
- $199,761,821
- Liabilities
- $38,906,226
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
32 people listed
Executive titles in this filing
- Crystal Hayden DNP (CEO)
Highest reported compensation
- Claire D Paris MD (CMO): $614,953 total reported compensation
- Monica J Phlippeau (CNO): $509,992 total reported compensation
- Stephen T Michaux-Smith (CRNA): $391,473 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of unc health lenoir is to ensure exceptional healthcare for the people we serve.
What it reported doing in 2024
In 2024/ 2025, the latest cycle for completing community health needs assessment was initiated in lenoir county by lenoir county health department and unc health lenoir. Lenoir county works within the health enc partnership in unifying regional processes and timeline. Community input was obtained through a survey process and input of community health leaders using the lenoir county alliance for a healthy community to collaborate and partner in establishing community priorities for the next three years. Community priorities were established in no particular order as: + physical health (chronic diseases, cancer, and obesity) & healthcare access & quality + transportation &transit + mental health the full 2024 lenoir county chna and unc health lenoir implementation strategies as well as past assessments and strategies are located at the healthy communities tab under the minges wellness center at unclenoir.org or through https://www.unclenoir.org/minges-wellness-center/communityhealthneedsassessment/. Healthy communities community portal using the healthy communities institute, a comprehensive health status database is located at the lenoir county healthy communities tab under the minges wellness center at unclenoir.org which provides the latest lenoir county demographics and leading health indicators. It allows the user to search and report on more than 200 health, economic, social, and well-being indicators, demographics, and comparisons with nc and national benchmarks. The database provides promising practices for community health interventions and allows the community to add local reports for a one stop inspection for local community health assessment. Community leaders have been informed of the free resource for general use. Community coalition activities the lenoir county alliance for a healthy community met monthly for community networking and information sharing. Almost 20 different community organizations participate in the meetings. Economic development unc health lenoir financially supported, through donation or sponsorships, numerous lenoir county organizations including, kinston/lenoir chamber of commerce, community council for the arts, soundrivers, neuse regional library, bbq festival on the neuse and the lenoir county education foundation. In addition, cash donations were made to the lenoir greene united way, lenoir county spca, rotaract, neuse news, lagrange arts council, community churches and lenoir county american cancer society relay for life. Community health education programming unc health lenoir provided health and wellness programs to 681 participants on and off site. Programming included heart health, stroke prevention, prescription awareness, substance abuse awareness at national night out against crime, diabetes, covid-19 education, exercise, nutrition, and other health education offerings. Education was in person. Community support unc health lenoir employees show good community stewardship by participating in fundraising to support the american cancer society relay for life, lenoir hospital foundation projects, and lenoir-greene united way. Employees worked together to give time, talent, and cash donations/pledges of $76,406 for 2025 for great causes in the community. Employees collected 5,000 pounds of food for families in need at the feastival of foods and made donations to the pantries at mary's kitchen, unc health lenoir's patient pantry and cancer center food pantry, backpack buddies of lenoir county and la grange first missionary baptist food pantry. Employees kept the long tradition of playing secret santa to 33 foster children in the community. Gifts this year were provided to foster children through the guardian ad litem program. The hospital volunteer program included 117 volunteers including youth volunteers and chaplains provided 16,340 volunteer hours in a variety of hospital settings enriching the patient experience and performing the work of 5 unpaid ftes. The community donations, tota
Operating model
- Revenue model
- Other-operating. 99% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 80% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 74
- Transparency & Controls: 85
- Accountability: 90
- Sustainability: 63
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 79.2%; rating input score 79
- Program expense ratio: 89%; rating input score 89
- Fundraising efficiency: $1.1 raised per $1 spent on fundraising; rating input score 3; 3rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 82.4%; rating input score 82; 30th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 11.7%; rating input score 76; 76th percentile among comparable filings
- Total-asset coverage ratio: 1.18; rating input score 45; 45th percentile among comparable filings
- Liabilities to assets ratio: 0.19; rating input score 69; 69th percentile among comparable filings
- Officer compensation ratio: 2.4%; rating input score 49; 49th percentile among comparable filings
Growth
- Program expense growth: 3% per year; rating input score 100; 22nd percentile among comparable filings
- Revenue growth: 2.2% per year; rating input score 100; 15th percentile among comparable filings
- Asset growth: 0.3% per year; rating input score 100; 8th percentile among comparable filings
Details
- What they do: 5 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 79.2% of revenue deployed · 89% of spending went to programs
- Governance: 14 of 17 board members independent · 8 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $150.5M in reported program spending
- Leadership: top reported pay $615K · 32 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $5.2M reported
- Consistency: 43 of 43 current checks pass
- Schedules: 10 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 14 filed money-flow records
- Related organizations: 3 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 3/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 45/100.
- Moderate — Sustainability: Officer compensation ratio scored 49/100.