Lake Whatcom Residential and Treatment Center

Nonprofit profile at a glance

EIN
910844168
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Bellingham, WA, USA
Phone
3606766000
Rating
77
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Residential Mental Health Treatment

Official website

Reported finances

Revenue
$16,733,395
Expenses
$16,147,801
Assets
$7,770,576
Liabilities
$3,029,808

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • RICHARD EGGEMEYER (PRESIDENT)
  • JENNY BILLINGS (CEO-EXECUTIVE DIRECTOR)

Highest reported compensation

  • JENNY BILLINGS (CEO-EXECUTIVE DIRECTOR): $231,523 total reported compensation
  • ANGELA BELCASTER (MEDICAL DIRECTOR): $229,284 total reported compensation
  • STEPHANIE ZAPIEN (FINANCE/IT DIRECTOR): $179,563 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to empower chronically mentally ill adults in our community to achieve and maintain the highest possible level of independence. We accomplish this by providing compassionate, comprehensive services - including outpatient mental health care, residential programs, primary care, community crisis support, and adult family homes - that promote stability, dignity, and personal growth. Through integrated care and a commitment to recovery, we strive to create pathways for wellness, resilience, and meaningful participation in community life.

What it reported doing in 2024

The behavioral health program provides individualized support for people with chronic mental illness, focusing on housing, employment, education, daily living, financial and legal issues, medical and psychiatric care, and personal growth. We serve clients through a range of programs: about 50 in pact, 230-240 in iop, 260 in outpatient care, 67 in agate heights residential, 70 in employment, 115 in therapy, 12 in our adult family home, and 16 in our enhanced services facility. In addition we have primary care program that services approximately 200 individuals.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 72
  • Accountability: 91
  • Sustainability: 35
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.1%; rating input score 86
  • Program expense ratio: 89.2%; rating input score 89
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.5%; rating input score 48; 48th percentile among comparable filings
  • Total-asset coverage ratio: 0.48; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.39; rating input score 38; 38th percentile among comparable filings
  • Officer compensation ratio: 7.6%; rating input score 32; 32nd percentile among comparable filings

Growth

  • Program expense growth: 9.2% per year; rating input score 100; 67th percentile among comparable filings
  • Revenue growth: 9.1% per year; rating input score 100; 70th percentile among comparable filings
  • Asset growth: 14.5% per year; rating input score 100; 80th percentile among comparable filings

Details

  • Where the money goes: 86.1% of revenue deployed · 89.2% of spending went to programs
  • Governance: 6 of 6 board members independent · 7 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $14.4M in reported program spending
  • Leadership: top reported pay $232K · 13 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 4 contractors listed · $3.5M reported
  • Consistency: 27 of 27 current checks pass
  • Schedules: 5 filed schedules · includes executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • Moderate — Sustainability: Operating margin scored 48/100.
  • Moderate — Sustainability: Officer compensation ratio scored 32/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 38/100.