Kara

Nonprofit profile at a glance

EIN
942431483
IRS 990 coverage
2017–2024
Forms available
Form 990 2024
Location
Palo Alto, CA, USA
Phone
6503215272
Rating
74
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$2,100,519
Expenses
$2,058,140
Assets
$2,013,583
Liabilities
$137,664

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Highest reported compensation

  • James A Santucci (Executive Dir.): $198,245 total reported compensation
  • Shelly A Gillan (Dir. of Programs): $123,820 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Kara provides grief support for children, teens, families and adults. Guided by its core values of empathy and compassion, and belief that loss and grief impact everyone, Kara supports people of all ages on their journey through grief so they can move toward renewed hope and meaning.

What it reported doing in 2024

Serving the SF Bay Area since 1976, Kara provides comprehensive bereavement support and grief education services to the community through individual and group peer support; in-house psychotherapy; on site crisis intervention; bereavement education and training services; Camp Kara, a bereavement camp for children 6-17 years old; and community workshops and events. Staff and over 200 trained volunteers provide the care, compassion, connection, and community necessary to facilitate healing for those who are grieving. Peer support grief services are provided at no cost and without limit to the duration. In addition, therapeutic services are provided for a reasonable fee. Service format options may include both in-person and telehealth (phone or video meetings) models.Service Summary: Designed to meet the unique needs of the bereaved, Kara offers information, emotional support, connections, and a safe space to express and normalize feelings of grief. - For individuals and families, we offer both peer support and therapy services. Peer Support Services are offered in both English and Spanish, and provided by highly trained volunteers with experience in healing from their own personal loss. Fees are not charged for our peer support services. Services include:-- One-on-One Support for Adults;-- Group Support for Adults (including Loss Specific and general Drop-In Groups);-- Activities for Young Adults (such as hikes, journaling, and expressive arts workshops)-- Group Support for Children, MiddleSchoolers, and Teens;-- Schools-based Group Support for Children; and-- Camp Kara an annual weekend grief camp for ages 6 17.Grief Therapy Services are available for individuals or families whose loss is complicated by higher degrees of trauma or emotional circumstances. Services are offered in English and on a limited basis in Spanish, and are provided by supervised mental health counselors working toward their licensing. - For Organizations, Schools and Professionals, Kara provides support through our Community Outreach Program. Services are often customized and can include: -- Crisis Response & Debriefings offered on-site to help process grief when a death has occurred or is expected. -- Consultations to provide guidance and direction on supporting an organizations community.-- Training & Education - on topics such as understanding the symptoms of grief, talking with children about death, and supporting grieving friends and colleagues.- Annual community events also provide the bereaved a collective opportunity to remember or honor loved ones who have died. Each year, Kara hosts our: WalknRun to Remember, Day of the Dead Celebration (Da de Muertos), Navigating the Holidays Workshop, and Candlelight Service of Remembrance. 2024 AccomplishmentsKara served over 6,000 Bay Area community members with highlights as follows: - Caring staff responded to over 1,640 service inquiries.- 266 volunteers provided 15,100 hours in service to the bereaved; an estimated value of $580,000 (Independent Sector)- Compassionate volunteers provided individual and group grief support to 1,039 adults and children.- Clinical staff and associates served 115 individuals with grief-specific therapy, providing 1,834 sessions.- We reached 1,836 individuals through grief training and crisis support, serving 93 organizations.- 1,655 individuals were reached through our outreach and awareness activities- 632 individuals participated in our in-person and online community events, building awareness and connection. The impact of our services as expressed through six client voices:- 19 years ago my husband passed away, and my 10-year-old daughter and I came to the group Kara sessions. I was so grateful that we were not pressured or made to feel unwelcome since we could not contribute significantly. My daughter is grown, and I am better able to contribute at this time. I have not forgotten the great benefits that we received by coming for our group sessions.- Being able to attend v

Operating model

Revenue model
Donor-supported. 87% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 65
  • Transparency & Controls: 74
  • Accountability: 95
  • Sustainability: 40
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 70.9%; rating input score 71
  • Program expense ratio: 71.4%; rating input score 71
  • Fundraising efficiency: $4.93 raised per $1 spent on fundraising; rating input score 17; 17th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2%; rating input score 41; 41st percentile among comparable filings
  • Total-asset coverage ratio: 0.98; rating input score 36; 36th percentile among comparable filings
  • Liabilities to assets ratio: 0.07; rating input score 65; 65th percentile among comparable filings
  • Officer compensation ratio: 15.6%; rating input score 18; 18th percentile among comparable filings

Growth

  • Program expense growth: 8.5% per year; rating input score 100; 58th percentile among comparable filings
  • Revenue growth: 5.5% per year; rating input score 100; 45th percentile among comparable filings
  • Asset growth: 8.7% per year; rating input score 100; 53rd percentile among comparable filings

Details

  • Where the money goes: 70.9% of revenue deployed · 71.4% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $1.5M in reported program spending
  • Leadership: top reported pay $198K · 14 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 32 of 32 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 8 filing years from 2017 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 17/100.
  • Moderate — Sustainability: Operating margin scored 41/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 36/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • High — Sustainability: Officer compensation ratio scored 18/100.