Kanawha Valley Senior Services, Inc.
Legal name: Kanawha Valley Senior Services Inc
Nonprofit profile at a glance
- EIN
- 550626556
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Charleston, WV, US
- Phone
- (304) 348-0707
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Senior Centers
Reported finances
- Revenue
- $3,939,363
- Expenses
- $3,925,948
- Assets
- $5,916,450
- Liabilities
- $920,889
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
18 people listed
Executive titles in this filing
- STEVEN DALE (PRESIDENT)
- WILLIAM BILL COYLE (VICE PRESIDENT)
- MELANIE HIRST (EXECUTIVE DIRECTOR)
Highest reported compensation
- MELANIE HIRST (EXECUTIVE DIRECTOR): $95,721 total reported compensation
- VICKI STANLEY (FINANCE MANAGER): $63,168 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Help seniors age successfully
What it reported doing in 2024
Title iii programs: older americans act funds that cover social support activities including nutrition, case management, transportation, assessments, etc. Kvss also makes caregiver training available to family members providing care.
Operating model
- Revenue model
- Grant-funded. 68% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 92
- Accountability: 91
- Sustainability: 45
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.5%; rating input score 84
- Program expense ratio: 84.4%; rating input score 84
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 0.3%; rating input score 35; 35th percentile among comparable filings
- Total-asset coverage ratio: 1.51; rating input score 52; 52nd percentile among comparable filings
- Liabilities to assets ratio: 0.16; rating input score 50; 50th percentile among comparable filings
- Officer compensation ratio: 4%; rating input score 61; 61st percentile among comparable filings
Growth
- Program expense growth: 1.3% per year; rating input score 100; 18th percentile among comparable filings
- Revenue growth: 1.6% per year; rating input score 100; 18th percentile among comparable filings
- Asset growth: 7.7% per year; rating input score 100; 49th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 2 operating locations identified
- Where the money goes: 84.5% of revenue deployed · 84.4% of spending went to programs
- Governance: 16 of 16 board members independent · 7 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $3.3M in reported program spending
- Leadership: top reported pay $96K · 18 people listed
- Consistency: 29 of 29 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Moderate — Sustainability: Operating margin scored 35/100.
- Review — Sustainability: Total-asset coverage ratio scored 52/100.
- Review — Sustainability: Liabilities to assets ratio scored 50/100.