Journey Mental Health Center Inc

Nonprofit profile at a glance

EIN
390806445
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Madison, WI, USA
Phone
6082802700
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Mental Health Treatment F31 Psychiatric, Mental Health Hospital

Reported finances

Revenue
$21,791,280
Expenses
$22,947,789
Assets
$11,753,544
Liabilities
$9,301,425

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • TANYA LETTMAN-SHUE (PRESIDENT/CEO)

Highest reported compensation

  • KAREN MILNER (CHIEF MEDICAL OFFICER): $186,894 total reported compensation
  • TANYA LETTMAN-SHUE (PRESIDENT/CEO): $178,795 total reported compensation
  • JOSEPH MILLER (ADVANCED PRACTICE NURSE PR): $158,134 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Empower people by providing connections, support, and services that meet diverse needs and strengthen the communities we serve.

What it reported doing in 2024

Community-based services: journey's community-based services programs include four state certified community support programs that employ the principles of assertive community treatment, which is a highly effective community-based treatment intervention. This treatment modality assists those living with a serious mental illness to live independently within their community. Services include assistance with daily living skills, brief therapy, case management, psychiatry, and medication management. Other programs within journey's community-based services continuum include comprehensive community services. These programs provide service facilitation and array services such as therapy, peer support, psychiatry, and case management to those across the lifespan in the areas of mental health and substance use disorders. Journey additionally provides treatment to school age children with trauma within the school setting, families at-risk for losing their children due to abuse/neglect concerns, and teens and young adults who have experienced their first psychotic episode.

Operating model

Revenue model
Other-operating. 95% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 18
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 85.2%; rating input score 85
  • Program expense ratio: 80.9%; rating input score 81
  • Fundraising efficiency: $7.01 raised per $1 spent on fundraising; rating input score 29; 29th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -5.3%; rating input score 16; 16th percentile among comparable filings
  • Total-asset coverage ratio: 0.51; rating input score 16; 16th percentile among comparable filings
  • Liabilities to assets ratio: 0.79; rating input score 14; 14th percentile among comparable filings
  • Officer compensation ratio: 6.7%; rating input score 38; 38th percentile among comparable filings

Growth

  • Program expense growth: 0.6% per year; rating input score 100; 13th percentile among comparable filings
  • Revenue growth: 1.4% per year; rating input score 100; 14th percentile among comparable filings
  • Asset growth: 6.8% per year; rating input score 100; 47th percentile among comparable filings

Details

  • Where the money goes: 85.2% of revenue deployed · 80.9% of spending went to programs
  • Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $18.6M in reported program spending
  • Leadership: top reported pay $187K · 26 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 29/100.
  • High — Sustainability: Operating margin scored 16/100.
  • High — Sustainability: Total-asset coverage ratio scored 16/100.
  • High — Sustainability: Liabilities to assets ratio scored 14/100.
  • Moderate — Sustainability: Officer compensation ratio scored 38/100.