Joint Commission Resources

Nonprofit profile at a glance

EIN
363521721
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Oakbrook Terrace, IL, USA
Phone
6302687400
Rating
68
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$71,791,243
Expenses
$62,080,514
Assets
$62,910,133
Liabilities
$30,319,945

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

22 people listed

Executive titles in this filing

  • Jonathan B Perlin MD PhD MSHA (President & CEO)

Highest reported compensation

  • Jonathan B Perlin MD PhD MSHA (President & CEO): $2,825,944 total reported compensation
  • Jean Courtney CPA (EVP & Chief Operating Officer): $2,527,222 total reported compensation
  • James Merlino (EVP Chief Innovation Officer): $1,101,472 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To help healthcare organizations achieve the highest level of safety and quality.

What it reported doing in 2024

JCR offers a service called Continuous Service Readiness that provides ongoing guidance from a dedicated healthcare quality and safety expert to help organizations improve patient safety and quality and to meet the standards to achieve and maintain Joint Commission accreditation and/or disease-specific care certification. JCR (and internationally through JCI) offers seminars, conferences, webinars, and other education programs that address standards compliance, performance improvement, and patient safety, among other topics, for different healthcare settings. JCI also offers diploma- and certificate-style education programs, which are intensive, 3-12 month education programs, for infection control and quality management and patient safety staff within healthcare organizations. JCR offers most of its educational offerings with continuing education credits from ANCC, ACCME, and ACHE.

Operating model

Revenue model
Other-operating. 95% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. The filing reports few safeguards for money sent abroad and the filing does not identify recipients for some grant dollars.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 47
  • Accountability: 82
  • Sustainability: 55
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.5%; rating input score 81
  • Program expense ratio: 88.4%; rating input score 88
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Scored; rating input score 0
  • Grant itemization coverage: Scored; rating input score 0
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 84.6%; rating input score 85; 32nd percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 13.5%; rating input score 80; 80th percentile among comparable filings
  • Total-asset coverage ratio: 1.01; rating input score 40; 40th percentile among comparable filings
  • Liabilities to assets ratio: 0.48; rating input score 37; 37th percentile among comparable filings
  • Officer compensation ratio: 6.3%; rating input score 10; 10th percentile among comparable filings

Growth

  • Program expense growth: 1.9% per year; rating input score 100; 15th percentile among comparable filings
  • Revenue growth: 2% per year; rating input score 100; 14th percentile among comparable filings
  • Asset growth: 3.2% per year; rating input score 100; 22nd percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 81.5% of revenue deployed · 88.4% of spending went to programs
  • Governance: 11 of 13 board members independent · 7 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $54.9M in reported program spending
  • Leadership: top reported pay $2.8M · 22 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $15M reported
  • Consistency: 36 of 36 current checks pass
  • Schedules: 6 filed schedules · includes foreign activity, executive pay, and related organizations
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Foreign activity oversight scored 0/100.
  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 40/100.
  • High — Sustainability: Officer compensation ratio scored 10/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 37/100.