Jewish Family Services
Nonprofit profile at a glance
- EIN
- 314379497
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Columbus, OH, United States
- Phone
- (614) 231-1890
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
- Affiliation
- Judaism
Reported finances
- Revenue
- $7,935,191
- Expenses
- $6,929,838
- Assets
- $4,688,504
- Liabilities
- $1,395,946
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
22 people listed
Executive titles in this filing
- KAREN MOZENTER (CEO)
Highest reported compensation
- KAREN MOZENTER (CEO): $208,499 total reported compensation
- MELISSA STARR (CHEIF OPERATING OFFICER): $117,995 total reported compensation
- GARETT RAY (CHEIF PROGRAM OFFICER): $82,490 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Jewish Family Services helps individuals and families achieve economic self-sufficiency and emotional stability. ; Volunteers extend the reach of Jewish Family Services’ staff and help us fulfill our mission. Whether it’s serving as a Friendly Visitor to an isolated older adult, becoming a volunteer driver, donating your time and professional services, or purchasing needed items from our Amazon Wishlist, there are a variety of opportunities to get involved! Check out our volunteer calendar to register for upcoming activities. For additional information, contact our Volunteer Coordinators at 614-559-0184 or [email protected].
What it reported doing in 2024
Senior services - help families and their caregivers navigate issues associated with aging. Services include in-home assessments, individualized service plans, well-being checks, friendly visitor, post-discharge treatment and follow-up, counseling and other family support.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 87% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 83
- Accountability: 95
- Sustainability: 49
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 73%; rating input score 73
- Program expense ratio: 83.3%; rating input score 83
- Fundraising efficiency: $24.32 raised per $1 spent on fundraising; rating input score 64; 64th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 12.7%; rating input score 67; 67th percentile among comparable filings
- Total-asset coverage ratio: 0.68; rating input score 25; 25th percentile among comparable filings
- Liabilities to assets ratio: 0.3; rating input score 34; 34th percentile among comparable filings
- Officer compensation ratio: 5.9%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: 6.4% per year; rating input score 100; 48th percentile among comparable filings
- Revenue growth: 6.2% per year; rating input score 100; 49th percentile among comparable filings
- Asset growth: 5.8% per year; rating input score 100; 39th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site
- Where the money goes: 73% of revenue deployed · 83.3% of spending went to programs
- Governance: 19 of 19 board members independent · 8 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $5.8M in reported program spending
- Leadership: top reported pay $208K · 22 people listed · 3 of 6 pay-setting controls reported
- Consistency: 33 of 33 current checks pass
- Schedules: 6 filed schedules · includes major donors, grants, and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Sustainability: Total-asset coverage ratio scored 25/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Liabilities to assets ratio scored 34/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.