Jewish Family Service of Greater New Haven

Legal name: Jewish Family Service of Greater New Hav

Nonprofit profile at a glance

EIN
060646692
IRS 990 coverage
2017–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
New Haven, CT, United States
Phone
(203) 389-5599
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Family Services
Affiliation
Judaism

Official website

Reported finances

Revenue
$998,246
Expenses
$1,581,677
Assets
$1,995,869
Liabilities
$229,031

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • ALISSA WURTZEL (CHIEF EXECUTIVE OFFICER)
  • DALIA COLEMAN (CO-PRESIDENT)
  • HEDDA RUBENSTEIN (VICE PRESIDENT)
  • LINDA CAPLAN (CO-PRESIDENT)

Highest reported compensation

  • ALISSA WURTZEL (CHIEF EXECUTIVE OFFICER): $137,770 total reported compensation
  • CATHERINE SEGAL (FINANCE DIRECTOR): $102,173 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Jewish Family Service of Greater New Haven is a non-profit social service agency serving individuals and families of all backgrounds, regardless of age, race, ethnicity or religion. Thank you to the following for their generous and longstanding support Jewish Federation of Greater New Haven Jewish Foundation of Greater New Haven The Community Foundation for Greater New Haven Music for Our Mission Spring Celebration 2026 Corporate Sponsors. Your participation in our signature campaigns fuels our mission year-round: Friends Campaign** (Fall): Our largest fundraiser of the year, supporting all JFS programs and services. Spring Celebration** :** A joyful community gathering to raise awareness and support.

What it reported doing in 2024

All program services are considered social services, including offering specialized counseling to individuals and families, maintaining a food pantry, services for aging adults, and case management for holocaust survivors.

Operating model

Revenue model
Donor-supported. 79% of the money available for current operations came from contributions and gifts.
Distribution model
Hybrid. The nonprofit split its reported program spending across 74% for direct work, and 26% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing does not identify recipients for some grant dollars and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 66
  • Accountability: 95
  • Sustainability: 23
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 68.8%; rating input score 69
  • Fundraising efficiency: $6.1 raised per $1 spent on fundraising; rating input score 23; 23rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.7%; rating input score 95; 26th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 0%; rating input score 0; 13th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -58.4%; rating input score 2; 2nd percentile among comparable filings
  • Total-asset coverage ratio: 1.26; rating input score 50; 50th percentile among comparable filings
  • Liabilities to assets ratio: 0.11; rating input score 40; 40th percentile among comparable filings
  • Officer compensation ratio: 15.2%; rating input score 23; 23rd percentile among comparable filings

Growth

  • Program expense growth: -8.5% per year; rating input score 0; 5th percentile among comparable filings
  • Revenue growth: -11.8% per year; rating input score 0; 2nd percentile among comparable filings
  • Asset growth: -6.9% per year; rating input score 0; 5th percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site
  • Where the money goes: 100% of revenue deployed · 68.8% of spending went to programs
  • Governance: 14 of 14 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $1.1M in reported program spending
  • Leadership: top reported pay $138K · 17 people listed
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors and grants
  • Filing history: 7 filing years from 2017 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • High — Financial Efficiency: Fundraising efficiency scored 23/100.
  • High — Sustainability: Operating margin scored 2/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Review — Sustainability: Total-asset coverage ratio scored 50/100.
  • Review — Transparency & Controls: Foreign grants require schedule f did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 23/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 40/100.