Jewish Family & Children’s Service (JFCS)

Legal name: Jewish Family and Children's Service Inc

Nonprofit profile at a glance

EIN
860096781
IRS 990 coverage
2009–2024
Official website data refreshed
Jun 2026
Forms available
Form 990 2024
Location
Phoenix, AZ, USA
Phone
602.256.0528
Rating
85
Verdict
STRONG
Rating confidence
Standard
Sector
Children's, Youth Services
Affiliation
Judaism

Official website

Reported finances

Revenue
$34,128,794
Expenses
$41,139,704
Assets
$25,656,222
Liabilities
$15,018,593

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • LORRIE HENDERSON (PRESIDENT & CEO)

Highest reported compensation

  • LORRIE HENDERSON (PRESIDENT & CEO): $359,501 total reported compensation
  • MARK T CALLESEN MD (CHIEF MEDICAL OFFICER (LEFT 07/25)): $331,773 total reported compensation
  • SHARON SY (NURSE PRACTITIONER): $219,081 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Strengthening the community by providing behavioral health, healthcare, and social services to all ages, faiths and backgrounds. We envision a future where families are strong, where our elders are cared for and where children are safe. This commitment is fueled by our dedication to core Jewish values that honor community and ensure the continuity of generations. At JFCS, we strive to create an inclusive and supportive environment for everyone in Greater Phoenix. Jewish Values Guiding Our Mission Our Jewish values are the foundation of our work, guiding us in everything we do. These values reflect our commitment to making a positive impact on the lives of individuals and families:.

What it reported doing in 2024

Child & family solutions - child & family solutions division provides a focused continuum of prevention, intervention, and recovery services to address the needs of children, youth and families at different points in their lives. Child & family solutions houses four programs: creating peaceful families, homebased services (family preservation, family reunification, parent aide, supervised visitation), real world job development, and shelter without walls. The impact to the community is both quantitative and qualitative with 4,430 persons provided site specific and virtual services and support in fy2025.creating peaceful families: k-12 prevention and intervention curriculums delivered during the school year help children, parents, and school personnel to find healthy solutions to social and emotional problems and learn strategies to identify and communicate issues before they escalate into crises.homebased services: we collaborate with Arizona department of child safety (adcs) to provide parent coaching and therapy support for children; and development of family preservation and reunification plans for high-risk families referrals who have a case plan mandating such services.real world job development: provides foster care/disconnected youth, age 16-24, comprehensive services that address their needs to successfully transition to adulthood. Services include an online high school for credit recovery, high school equivalency exam preparation and tutoring; skill attainment training; work readiness; job placement; leadership development; counseling; case management; supportive services; and mentoring.shelter without walls: offers comprehensive services to address the unmet needs of domestic violence survivors (female and male) and their children who are living outside of shelter settings. The program offers crisis intervention; safety planning; lay legal advocacy; case management; therapy; domestic violence education; and support groups.

Operating model

Revenue model
Earned-program. 85% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 88
  • Accountability: 95
  • Sustainability: 18
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 98.1%; rating input score 98
  • Program expense ratio: 81.1%; rating input score 81
  • Fundraising efficiency: $5.64 raised per $1 spent on fundraising; rating input score 23; 23rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -20.5%; rating input score 5; 5th percentile among comparable filings
  • Total-asset coverage ratio: 0.62; rating input score 21; 21st percentile among comparable filings
  • Liabilities to assets ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
  • Officer compensation ratio: 4.5%; rating input score 56; 56th percentile among comparable filings

Growth

  • Program expense growth: 1.2% per year; rating input score 100; 15th percentile among comparable filings
  • Revenue growth: 2.7% per year; rating input score 100; 23rd percentile among comparable filings
  • Asset growth: 9% per year; rating input score 100; 60th percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 98.1% of revenue deployed · 81.1% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $33.4M in reported program spending
  • Leadership: top reported pay $360K · 21 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $2.8M reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 23/100.
  • High — Sustainability: Operating margin scored 5/100.
  • High — Sustainability: Total-asset coverage ratio scored 21/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • High — Sustainability: Liabilities to assets ratio scored 23/100.
  • Review — Sustainability: Officer compensation ratio scored 56/100.