James L. West Center for Dementia Care

Legal name: James L West Presbyterian Special Care Center

Nonprofit profile at a glance

EIN
752404011
IRS 990 coverage
2010–2024
Official website data refreshed
Jul 2026
Forms available
Form 990 2024
Location
Fort Worth, TX, USA
Phone
817-877-1199
Rating
87
Verdict
STRONG
Rating confidence
Standard
Sector
Residential Care & Adult Day Programs
Affiliation
Christianity

Official website

Reported finances

Revenue
$17,363,779
Expenses
$16,646,161
Assets
$15,619,420
Liabilities
$8,047,052

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • CHERYL HARDING (PRESIDENT AND CEO)

Highest reported compensation

  • CHERYL HARDING (PRESIDENT AND CEO): $284,807 total reported compensation
  • CATHERINE BROWN (CHIEF STATEGY OFFICER): $163,640 total reported compensation
  • TAMI FITGERALD (HEALTHCARE ADMINISTRATOR): $160,273 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Faith-inspired, not-for-profit organization started through First Presbyterian Church by the Eunice P. and James L. West Charitable Trust; provides personalized, innovative care and support for families and specialized education for caregivers, healthcare professionals and the community at large; serves all persons affected by dementia from diagnosis to end of life, no matter their faith background (from About page).

What it reported doing in 2024

The james l. West presbyterian special care center provides free support delivered through in-person and virtual education, professional continuing education, on-demand video access, downloadable caregiver guides, one-on-one caregiver counseling, blogs for families and the community, and facilitated support groups. Digital resources and videos are available 24 hours a day extending the center's reach to caregiving families and professionals across the state of Texas, multiple other states and internationally. These online materials are frequently shared with extended family members and community networks, expanding impact beyond measurable participation. (continued on schedule o)the center's bilingual caregiver education program improves access for an underserved population through culturally responsive dementia education and brain health training. During the 2024-2025 fiscal year, the center delivered 164 live education classes reaching 7,623 family caregivers and community members including bilingual programming, and 1,813 healthcare professionals and students. In addition, the west center offers two weekly and one monthly support groups that average 214 members per month.

Operating model

Revenue model
Earned-program. 89% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 85
  • Accountability: 100
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.5%; rating input score 91
  • Program expense ratio: 94.4%; rating input score 94
  • Fundraising efficiency: $6.79 raised per $1 spent on fundraising; rating input score 28; 28th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.1%; rating input score 51; 51st percentile among comparable filings
  • Total-asset coverage ratio: 0.94; rating input score 34; 34th percentile among comparable filings
  • Liabilities to assets ratio: 0.52; rating input score 28; 28th percentile among comparable filings
  • Officer compensation ratio: 7.2%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 9.3% per year; rating input score 100; 67th percentile among comparable filings
  • Revenue growth: 6.4% per year; rating input score 100; 55th percentile among comparable filings
  • Asset growth: 3% per year; rating input score 100; 23rd percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 90.5% of revenue deployed · 94.4% of spending went to programs
  • Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $15.7M in reported program spending
  • Leadership: top reported pay $285K · 27 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $479K reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 6 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 28/100.
  • Review — Sustainability: Operating margin scored 51/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 34/100.
  • High — Sustainability: Liabilities to assets ratio scored 28/100.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.