Jacobs Well Counseling Center Inc

Nonprofit profile at a glance

EIN
921653892
IRS 990 coverage
2024–2024
Forms available
Form 990 2024, Form 990-EZ 2023, Form 990-N 2022
Location
Green Bay, WI, USA
Phone
9209312531
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Counseling, Support Groups
Affiliation
Christianity

Official website

Reported finances

Revenue
$322,092
Expenses
$282,159
Assets
$57,608
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

11 people listed

Executive titles in this filing

  • SPENCER THOMAS (PRESIDENT)
  • TED KEMEN (VICE PRESIDENT)

Highest reported compensation

  • SPENCER THOMAS (PRESIDENT): $51,932 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Counseling services are provided by LPCs, LPC-ITs or student interns under the oversight of an LPC. Counseling includes individual, marriage, family and group therapy. The counseling is primarily conducted at the counseling center located at 3340 Lineville Rd, Green Bay, WI 54313. It also may happen online via HIPAA compliant means. Funding comes through fees for services provided, as well as donations from partnering organizations, often churches in the area. The counseling center desires to serve the community through affordable counseling with sponsorship opportunities available based on financial need.

What it reported doing in 2024

During 2024, 2,864 counseling hours were provided to individuals, couples, families or groups in our community.

Operating model

Revenue model
Other-operating. 70% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 84
  • Accountability: 74
  • Sustainability: 45
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.6%; rating input score 88
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 90%; rating input score 90; 9th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 90.9%; rating input score 91; 25th percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Fail
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 12.4%; rating input score 64; 64th percentile among comparable filings
  • Total-asset coverage ratio: 0.2; rating input score 11; 11th percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 80; 80th percentile among comparable filings
  • Officer compensation ratio: 18.4%; rating input score 21; 21st percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: 47.6% per year; rating input score 100; 97th percentile among comparable filings
  • Asset growth: 64.7% per year; rating input score 100; 98th percentile among comparable filings

Details

  • Where the money goes: 87.6% of revenue deployed · 100% of spending went to programs
  • Governance: 10 of 11 board members independent · 4 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $282K in reported program spending
  • Leadership: top reported pay $52K · 11 people listed
  • Consistency: 39 of 40 current checks pass · 1 finding to review
  • Schedules: 3 filed schedules · includes major donors
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 7 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 11/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 21/100.