ITHINK Financial Credit Union
Nonprofit profile at a glance
- EIN
- 591286880
- IRS 990 coverage
- 2015–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Delray Beach, FL, USA
- Phone
- 5619824700
- Rating confidence
- Limited
- Sector
- Credit Unions
Reported finances
- Revenue
- $133,877,746
- Expenses
- $114,596,734
- Assets
- $2,214,503,227
- Liabilities
- $2,030,288,999
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- MICHAEL MILLER (CEO)
Highest reported compensation
- MICHAEL MILLER (CEO): $1,016,089 total reported compensation
- JEFFREY KOLHAGEN (CFO): $449,286 total reported compensation
- MARK SKINNER (CLO): $421,086 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Join iTHINK Financial today and you’ll see the difference clearly. Read on to learn some of the many ways that we provide you with personalized service. Our Mission Is Service Excellence! At iTHINK Financial, we have made it our mission to deliver Service Excellence to the Membership and value to the communities we serve while ensuring the safety and soundness of the Credit Union. This means that each and every experience you have with your credit union should be a memorable one.
What it reported doing in 2024
The credit union provides draft and share accounts, loans, share certificates and other exempt function activities to its members.
Operating model
- Revenue model
- Earned-program. 85% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.
The verdict
- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.
Rating breakdown
- Financial Efficiency: NotEnoughData
- Transparency & Controls: 87
- Accountability: 86
- Sustainability: 72
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: Limited
- Program expense ratio: Limited
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 14.4%; rating input score 81; 81st percentile among comparable filings
- Total-asset coverage ratio: 19.32; rating input score 97; 97th percentile among comparable filings
- Liabilities to assets ratio: 0.92; rating input score 11; 11th percentile among comparable filings
- Officer compensation ratio: 3.5%; rating input score 32; 32nd percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: 14.1% per year; rating input score 100; 87th percentile among comparable filings
- Asset growth: 11.2% per year; rating input score 100; 75th percentile among comparable filings
Details
- What they do: 8 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
- Governance: 9 of 9 board members independent · 6 of 9 filing controls reported
- Programs: 1 filed program accomplishment
- Leadership: top reported pay $1M · 23 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $3M reported
- Consistency: 14 of 14 current checks pass
- Schedules: 6 filed schedules · includes grants, executive pay, and related organizations
- Filing history: 8 filing years from 2015 to 2024
- Contacts: How to reach this organization
- Money network: 27 filed money-flow records
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 3 of 9 not reported.
- High — Sustainability: Liabilities to assets ratio scored 11/100.
- Moderate — Sustainability: Officer compensation ratio scored 32/100.