International Institute of New England

What it reported doing in 2024

Boston field office: iine's boston site serves thousands of immigrants and refugees each year by providing access to public benefits; basic necessities such as food, clothing, and essential household items; english language instruction; workforce development services; and immigration legal assistance. In partnership with local residents, faith-based groups, and volunteers, iine secures and distributes in-kind donations to support newly arrived and resettling refugees, as well as other vulnerable immigrant populations, including child and adult survivors of human trafficking.case management services iine provides comprehensive case management and orientation services to help clients successfully navigate and participate in their new communities. Staff work to address barriers to stability and self-sufficiency by enrolling eligible refugees and immigrants with humanitarian status in public benefits, refugee cash assistance, and healthcare coverage; connecting clients to community-based resources; supporting employment and skills training pathways; and facilitating access to services that promote health, education, economic mobility, and long-term integration.employment services and vocational skills training iine supports employable refugees, asylees, and other immigrants in securing and retaining stable, gainful employment, including both entry-level positions and career advancement opportunities. Staff assess each client's skills, experience, and career goals; provide workforce readiness training and interview preparation; and connect clients with local employers. Iine maintains strong employer partnerships to support job placement and advancement. Boston-based programs also offer skills development and sector-based training, including pre-apprenticeship programs delivered in collaboration with regional partners.adult basic education iine's boston adult basic education program offers five levels of english language instruction pre-literacy, beginner, low intermediate, high intermediate, and advanced through virtual and hybrid models. Instruction emphasizes workplace readiness and digital literacy skills. Participants represent more than 50 countries of origin and arrive with diverse educational backgrounds and english proficiency levels, ranging from little or no literacy to advanced speakers seeking to improve fluency and employment outcomes.anti-human trafficking iine's boston office provides direct services to survivors of human trafficking, including both adults and children. Trafficking is defined as the use of force, fraud, or coercion for labor or commercial sex. Staff connect survivors to public benefits, case management, legal and social services, and either employment or educational opportunities, supporting pathways toward safety, stability, and restored self-sufficiency.unaccompanied children program iine provides reunification and post-release support services to unaccompanied minors-primarily from central america who are reuniting with family members in new england. Based out of the boston office, the program's case management team supports safe reunification and provides ongoing services to promote child well-being, educational access, and family stability.legal immigration services iine's legal services team provides affordable, high-quality immigration legal assistance to immigrants in the boston area. Services include support with applications for immigration relief, such as adjustment of status, work authorization, family reunification, pro-se asylum, and naturalization. Across its multi-site legal services program, iine serves approximately 1,500-2,000 individuals annually.volunteer program volunteers, interns, and corporate partners at iine's boston office contribute thousands of hours annually in support of programs and client services. Trained volunteers assist with cultural orientation, english language tutoring, and workshops on workforce readiness and financial literacy; organize in-kind donation driv

Financial Efficiency

• Mission deployment rate: 76.2%; rating input score 76
• Program expense ratio: 78.9%; rating input score 79
• Fundraising efficiency: $12.72 raised per $1 spent on fundraising; rating input score 45; 45th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 43rd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 93.3%; rating input score 93; 26th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 5.6%; rating input score 56; 56th percentile among comparable filings
• Total-asset coverage ratio: 1.09; rating input score 39; 39th percentile among comparable filings
• Liabilities to assets ratio: 0.11; rating input score 71; 71st percentile among comparable filings
• Officer compensation ratio: 5.6%; rating input score 46; 46th percentile among comparable filings

Growth

• Program expense growth: 17.9% per year; rating input score 100; 88th percentile among comparable filings
• Revenue growth: 13.6% per year; rating input score 100; 84th percentile among comparable filings
• Asset growth: 9.9% per year; rating input score 100; 64th percentile among comparable filings