Institute for Digital Inclusion Acceleration

Nonprofit profile at a glance

EIN
871909527
IRS 990 coverage
2022–2024
Forms available
Form 990 2024
Location
Tempe, AZ, USA
Phone
8778295500
Rating
70
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Government and Public Administration

Official website

Reported finances

Revenue
$1,266,316
Expenses
$1,585,675
Assets
$2,869,052
Liabilities
$126,201

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

3 people listed

Executive titles in this filing

  • DR ERIN CARR-JORDON (PRESIDENT & CEO)

Highest reported compensation

  • DR ERIN CARR-JORDON (PRESIDENT & CEO): $193,200 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The institute for digital inclusion acceleration creates spaces and systems where people of all ages can develop digital agencies and safely, fully, and meaningfully participate in the digital world. Working collaboratively across sectors, (continued on schedule o) idia helps individuals and communities access the tools, support, and resources needed to strengthen education, workforce participation, healthcare access, and community engagement through technology.l world.

What it reported doing in 2024

Community technology hives: in fy2025, idia expanded its flagship community technology hive network, opening additional locations in Arizona and launching its second solar-powered mobile hive. Idia now operates permanent hives in phoenix, guadalupe, mesa, tempe, chandler, sierra vista, and superior, complemented by two mobile hives that serve rural, remote, and high-need communities throughout central and southern Arizona. Each hive functions as a trusted community space for learning, creativity, and connection. Community members access reliable internet, modern devices, and emerging technologies including virtual reality, 3d printing, robotics, and artificial intelligence learning tools. On-site digital navigators provide personalized (continued on schedule o) support, while hives also serve as telehealth access points (taps), helping residents connect with healthcare, education, workforce development, and essential community resources. The hive ecosystem averages approximately 2,000 visits each month.digital navigator network: idia's digital navigator network delivered more than 22,294 hours of individualized and small-group support across six Arizona counties during fy2025. Services were provided in hives, schools, shelters, healthcare settings, community centers, neighborhood events, and mobile outreach locations. Digital navigators assisted residents with education and skill development, job searches and career advancement, healthcare access, online safety, affordable connectivity, and access to government and community resources. More than 36,000 individuals engaged with digital navigator support and programming during the fiscal year, reflecting significant and sustained community impact.digital skills and device access: idia delivered 368 hands-on workshops, camps, and learning experiences during fy2025 focused on workforce-relevant technical and creative skills, including coding, digital storytelling, cybersecurity, digital literacy, artificial intelligence, and design. Programs were co-created with community partners to ensure cultural relevance and real-world applicability. Participants ranged in age from 4 to 94, and programming was offered in multiple languages. In addition, idia distributed thousands of laptops, tablets, and mobile hotspots, helping remove barriers to education, employment, healthcare access, and ongoing participation in an increasingly digital society.

Operating model

Revenue model
Donor-supported. 91% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 72
  • Transparency & Controls: 70
  • Accountability: 79
  • Sustainability: 31
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 82.2%; rating input score 82
  • Program expense ratio: 65.7%; rating input score 66
  • Fundraising efficiency: $10.08 raised per $1 spent on fundraising; rating input score 38; 38th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -25.2%; rating input score 7; 7th percentile among comparable filings
  • Total-asset coverage ratio: 1.81; rating input score 62; 62nd percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 54; 54th percentile among comparable filings
  • Officer compensation ratio: 12.2%; rating input score 30; 30th percentile among comparable filings

Growth

  • Program expense growth: 7% per year; rating input score 100; 51st percentile among comparable filings
  • Revenue growth: -7.5% per year; rating input score 0; 4th percentile among comparable filings
  • Asset growth: 30.2% per year; rating input score 100; 91st percentile among comparable filings

Details

  • Where the money goes: 82.2% of revenue deployed · 65.7% of spending went to programs
  • Governance: 2 of 2 board members independent · 4 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1M in reported program spending
  • Leadership: top reported pay $193K · 3 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $381K reported
  • Consistency: 26 of 26 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 3 filing years from 2022 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 7 not reported.
  • Moderate — Financial Efficiency: Fundraising efficiency scored 38/100.
  • High — Sustainability: Operating margin scored 7/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Officer compensation ratio scored 30/100.
  • Review — Sustainability: Liabilities to assets ratio scored 54/100.