Insights Counseling Group
Nonprofit profile at a glance
- EIN
- 201346011
- IRS 990 coverage
- 2016–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-EZ 2014, Form 990-N 2010
- Location
- Auburn, CA, United States
- Phone
- (530) 887-1300
- Rating
- 69
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Counseling, Support Groups
Reported finances
- Revenue
- $1,238,777
- Expenses
- $1,176,878
- Assets
- $247,940
- Liabilities
- $85
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
4 people listed
Executive titles in this filing
- John Stewart (President & CEO)
Highest reported compensation
- Sherry Douden (Executive Dir.): $98,550 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide counseling for children, parents and families who are experiencing grief or depression. My goal as a therapist is to empower clients to find freedom from the past and create a more meaningful future. I use a strengths-based, trauma-informed approach that centers on resilience, hope, and personal capability. I work with individuals, couples, and members of the LGBTQ+ community to support them in living their most authentic and fulfilling lives… View Page. Everyone has a story to tell and wounds to heal. We all have times in our life when we need extra support and help. I desire to come alongside you and work with you to discover your goals, and your healing path. True healing happens in relationship… View Page.
What it reported doing in 2024
Promoted mental wellness, indiviual growth, family strengthening and encouragement through insightful counseling and psychotherapy
Operating model
- Revenue model
- Earned-program. 67% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 85
- Accountability: 16
- Sustainability: 41
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 93.2%; rating input score 93
- Program expense ratio: 98.1%; rating input score 98
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 93.3%; rating input score 93; 22nd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 87.7%; rating input score 88; 37th percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 0%; rating input score 0; 5th percentile among comparable filings
- Governance controls: 3 of 8 controls in place; rating input score 38
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 5%; rating input score 50; 50th percentile among comparable filings
- Total-asset coverage ratio: 0.21; rating input score 10; 10th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 81; 81st percentile among comparable filings
- Officer compensation ratio: 8.4%; rating input score 42; 42nd percentile among comparable filings
Growth
- Program expense growth: 17.4% per year; rating input score 100; 79th percentile among comparable filings
- Revenue growth: 16.6% per year; rating input score 100; 81st percentile among comparable filings
- Asset growth: 17.7% per year; rating input score 100; 78th percentile among comparable filings
Details
- What they do: Mission, programs, and operating context captured from the official website.
- Where the money goes: 93.2% of revenue deployed · 98.1% of spending went to programs
- Governance: 0 of 4 board members independent · 3 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.2M in reported program spending
- Leadership: top reported pay $99K · 4 people listed
- Consistency: 33 of 34 current checks pass · 1 finding to review
- Schedules: 5 filed schedules · includes grants
- Filing history: 8 filing years from 2016 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Independent voting board scored 0/100.
- Moderate — Accountability: Governance controls: 5 of 8 not reported.
- High — Sustainability: Total-asset coverage ratio scored 10/100.
- Review — Sustainability: Operating margin scored 50/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Moderate — Sustainability: Officer compensation ratio scored 42/100.