Inland Southern California 211

Nonprofit profile at a glance

EIN
952287250
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Riverside, CA, USA
Phone
9097511180
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Voluntarism Promotion

Official website

Reported finances

Revenue
$19,599,553
Expenses
$16,748,726
Assets
$4,358,005
Liabilities
$2,490,142

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

9 people listed

Executive titles in this filing

  • KIMBERLY STARRS (PRESIDENT/CEO)
  • JEANETTE L SEPULVEDA (EXECUTIVE DIRECTOR OF ECONOMIC MOBILITY)

Highest reported compensation

  • KIMBERLY STARRS (PRESIDENT/CEO): $298,637 total reported compensation
  • CHRISTOPHER DARBEE (CHIEF OPERATING OFFICER): $158,169 total reported compensation
  • JEANETTE L SEPULVEDA (EXECUTIVE DIRECTOR OF ECONOMIC MOBILITY): $120,625 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Each year inland socal 211+ ("isc211") assists men, women and children in need. Our services include: a helpline crisis & suicide intervention program, providing trained counseling 24 hours/7 days a week, a 211 riverside county program, connecting people to appropriate community resources and intervening in problematic situations before the crisis stage, deterring elder abuse through community education and the investigation of senior's problems in long-term care facilities and an alternative sentencing program (asp) one-stop program providing court ordered restitution and diversion services for clients.

What it reported doing in 2024

The 2-1-1 initiative continues to provide the 2-1-1 resource line, website and online directory for residents and service providers to easily access nonprofit and government agencies in riverside and san bernardino counties. The 2-1-1 database contains many resources including health care, child care, volunteer opportunities, senior services, employment, family services and much more. Individuals can dial 2-1-1 for free 24-hour community, health and social services information. 2-1-1 has been set aside by the federal communications commission for the public to easilly access community information. Callers receive personalized information from a live community resource specialist.helpline is the county's only local crisis and suicide prevention line. Callers can access crisis trained mental health specialists 24 hours a day. Crisis counselors are trained to respond to immediate and urgent needs and also provide linkages and access to wrap around services including basic needs, rental assistance, food, and medical care.

Operating model

Revenue model
Grant-funded. 78% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 53% for direct work, and 47% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 69
  • Accountability: 100
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83.5%; rating input score 83
  • Program expense ratio: 97.7%; rating input score 98
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 93.8%; rating input score 94; 17th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 14.5%; rating input score 76; 76th percentile among comparable filings
  • Total-asset coverage ratio: 0.26; rating input score 6; 6th percentile among comparable filings
  • Liabilities to assets ratio: 0.57; rating input score 24; 24th percentile among comparable filings
  • Officer compensation ratio: 1.7%; rating input score 79; 79th percentile among comparable filings

Growth

  • Program expense growth: 23.9% per year; rating input score 100; 93rd percentile among comparable filings
  • Revenue growth: 21.5% per year; rating input score 100; 93rd percentile among comparable filings
  • Asset growth: 18.6% per year; rating input score 100; 87th percentile among comparable filings

Details

  • Where the money goes: 83.5% of revenue deployed · 97.7% of spending went to programs
  • Governance: 5 of 5 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $16.4M in reported program spending
  • Leadership: top reported pay $299K · 9 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $537K reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 6/100.
  • High — Sustainability: Liabilities to assets ratio scored 24/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.