Indiana 211

Legal name: Indiana 211 Partnership Inc

Nonprofit profile at a glance

EIN
352141347
IRS 990 coverage
2012–2018
Official website data refreshed
Sep 2026
Forms available
Form 990 2018, Form 990-EZ 2011
Location
Indianapolis, IN, USA
Phone
3179217527
Rating
88
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$2,112,300
Expenses
$1,885,104
Assets
$918,026
Liabilities
$298,735

Source: IRS Form 990. Selected filing: tax year 2018. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • JULIE JOHNS-COLE (EXECUTIVE DIRECTOR)

Highest reported compensation

  • JULIE JOHNS-COLE (EXECUTIVE DIRECTOR): $92,058 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2018. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Indiana 211 is a free service that connects Hoosiers with help and answers from thousands of health and human service agencies and resources right in their local communities—quickly, easily and confidentially.

What it reported doing in 2018

2-1-1 is an easy-to-use, easy-to-remember number that makes critical connections between individuals and families in need and the programs that can help them. Indiana 211 services of providing 2-1-1 services to all 92 counties within the state Indiana.

Operating model

Revenue model
Grant-funded. 96% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 92
  • Accountability: 95
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 79.7%; rating input score 80
  • Program expense ratio: 89.3%; rating input score 89
  • Fundraising efficiency: $3,860.37 raised per $1 spent on fundraising; rating input score 99; 99th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 10.8%; rating input score 70; 70th percentile among comparable filings
  • Total-asset coverage ratio: 0.49; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.33; rating input score 36; 36th percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 50; 50th percentile among comparable filings

Growth

  • Program expense growth: 18.4% per year; rating input score 100; 86th percentile among comparable filings
  • Revenue growth: 25.2% per year; rating input score 100; 93rd percentile among comparable filings
  • Asset growth: 27.2% per year; rating input score 100; 92nd percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site
  • Where the money goes: 79.7% of revenue deployed · 89.3% of spending went to programs
  • Governance: 12 of 12 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1.7M in reported program spending
  • Leadership: top reported pay $92K · 13 people listed
  • Consistency: 32 of 32 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 7 filing years from 2012 to 2018
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • Review — Accountability: Governance controls: CEO compensation review process not reported.
  • Moderate — Sustainability: Liabilities to assets ratio scored 36/100.
  • Review — Sustainability: Officer compensation ratio scored 50/100.
  • High — Grant Readiness: Automatic revocation: this organization had its federal tax-exempt status automatically revoked.