Ihs the Institute for Human Services Inc

What it reported doing in 2024

Housing and other supportive services programs: ihs delivers numerous programs that focus on rehousing and stabilizing individuals and families in housing, along with promoting self-sufficiency.ihs' continuum of care (coc) hud- funded home at last permanent supportive housing program served 78 chronically homeless persons by assisting them to obtain or remain in permanent supportive housing during the year. Ihs' housing first program provided housing to 129 households comprising the most vulnerable chronically homeless. Ihs' homeless prevention and rapid re-housing programs provide assistance to households who recently became homeless or are on the verge of homelessness due to an event that affected the household such as job loss, illness, etc. The state hpo rrh program assisted 94 households with 149 household members to enter into housing while the hpo hp program assisted 201 households with 434 household members to maintain housing. To qualify, these households must demonstrate that they will be self-sufficient following this temporary assistance. We collaborate with numerous other organizations to offer financial management skill building to the participants in this program, as these skills are critical to maintaining financial stability. Along with housing programs, ihs helps people prepare for or sustain themselves in stable housing by promoting a culture of self-responsibility, offering employment support with job search, writing resumes, preparing for interviews and other supportive employment counseling through our hele 2 work program. 417 persons participated and 236 gained jobs. This also includes our taking root urban agriculture program where shelter guests develop job skills by participating in on-site gardening classes. This program had 94 participants, with 6 participants gaining employment. Additionally, the new leaf custodial, maintenance, and landscaping training program enrolled 15 participants in on the job learning projects, completing a total of 408 projects, and resulting in 5 participants being hired for employment. Kahauiki village (permanent housing program for formerly homeless households) served 159 households (144 families and 15 kupuna) comprising 662 individuals (15 kupuna, 327 family, and 320 children) with permanent housing, case management, and supportive programs.other supportive services programs include specialized case management programs for shelter residents which make numerous referrals to other community services such as primary health, mental substance abuse treatment or other social services. The ihs family program served 120 (69 school aged) unduplicated homeless children in maintaining their academic performance through after-school homework support, enrichment activities and coordination with children's schools. 56 children (43 from kv and 23 from kaaahi) participated in our 2025 summer fun program.outreach teams provide assertive outreach and needs assessments to unsheltered homeless adults and families, with facilitation of services including psychiatric evaluation, substance abuse treatment, and transition into emergency shelter and stable housing. The teams engaged 1,790 unduplicated clients. They provided intensive services to 602 individuals in urban honolulu, waikiki, moiliili, east honolulu, and windward oahu. Relocation services assisted 121 homeless households (103 singles and 18 families) totaling 158 persons to return to their families and communities of origin on the neighbor islands and the continental us.

Financial Efficiency

• Mission deployment rate: 89.4%; rating input score 89
• Program expense ratio: 85.3%; rating input score 85
• Fundraising efficiency: $36.54 raised per $1 spent on fundraising; rating input score 70; 70th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -4.9%; rating input score 17; 17th percentile among comparable filings
• Total-asset coverage ratio: 1.71; rating input score 56; 56th percentile among comparable filings
• Liabilities to assets ratio: 0.11; rating input score 71; 71st percentile among comparable filings
• Officer compensation ratio: 1.3%; rating input score 83; 83rd percentile among comparable filings

Growth

• Program expense growth: 7.7% per year; rating input score 100; 60th percentile among comparable filings
• Revenue growth: 9.9% per year; rating input score 100; 74th percentile among comparable filings
• Asset growth: 16.1% per year; rating input score 100; 83rd percentile among comparable filings