Humane Society Silicon Valley

Nonprofit profile at a glance

EIN
941196215
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Milpitas, CA, USA
Phone
4082622133
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Animal Protection and Welfare

Official website

Reported finances

Revenue
$20,877,377
Expenses
$21,501,063
Assets
$56,095,078
Liabilities
$2,811,127

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • KURT KRUKENBERG (PRESIDENT)
  • FARIDEH ESHAGH (VICE PRESIDENT, FINANCE)
  • NANCY WILLIS (VICE PRESIDENT, STRATEGIC GROWTH)
  • KRISTEN JAHNKE (VICE PRESIDENT, OPERATIONS)
  • JAIME ALLEN (VICE PRESIDENT, COMMUNITY PROGRAMS)

Highest reported compensation

  • KURT KRUKENBERG (PRESIDENT): $321,064 total reported compensation
  • JOANNE JACOBS (CHIEF OF OPERATIONS (THRU 12/24)): $301,315 total reported compensation
  • CRISTIE KAMIYA (CHIEF OF SHELTER MEDICINE): $273,477 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

At humane society silicon valley, our mission is to save lives, keep families together, and create a better future for pets and their people.(see schedule o for continuation)

What it reported doing in 2024

Programs for saving lives: adoptions and animal care:- adoptions facilitates adoptions by matching prospective pet owners with the right pet for their family, supplying information on pet care to ensure a successful adoption placement, and providing post adoption support to adopters. Adoptions occur at multiple locations, including the animal community center in milpitas and the petco neighborhood adoption center in west san jose. The organization provides several ongoing discounts to make adoption more affordable to members of the public, including:(continued on schedule o) -- mommy & me pricing when adopting a mother cat, adopters can also take home one of her kittens at no additional cost.-- 60+ discount offers half-priced adoption fees to adopters who are age 60 and older and adopt a senior pet.-- veterans discount waives the adoption fee of one feline and/or canine within a six-month period for military personnel and veterans.-- felv+ cats (feline leukemia virus) positive cats have an adoption fee of $10.- behavior performs behavior assessments on shelter animals to assist with matching individual animals' needs with new families and determining when behavior modification can help an animal's behavior improve in preparation for adoption. Assists the adoptions process by providing pre-adoption counseling to adopters considering adopting an animal with challenging behaviors.- animal care furnishes food, exercise, care, enrichment, and support for animals awaiting adoption.- community services provides shelter for animals, including incoming stray animals brought in under contract with the city of sunnyvale. Assists in providing shelter services to other organizations impacted by local disasters. Offers pet surrender services to the public by appointment as well as pet retention and rehoming counseling. Provides end-of-life services for pets owned by members of the public.- volunteer programs engage community members in a partnership to save and enhance the lives of animals. This partnership is achieved by including volunteers in nearly every aspect of the organization through a variety of volunteer positions. Volunteers assist as animal socializers, adoption aides, medical center assistants, foster parents, board members, animal transporters, and with special events.- pet store offers products and information in areas like nutrition, basic behavior and training tools, grooming, developmental toys, supplements, and other products.- lost and found provides services for people who have either lost a beloved pet or found an animal, including lost pet recovery counseling, lost and found tours, and other resources.- grief counseling offers, on a regular basis, a support group facilitated by a licensed marriage and family practitioner for people who have suffered the loss of a companion animal.programs for saving lives: medical services:- hospital and triage performs initial health exams, vaccinations, microchipping, and if needed, long-term medical care for all incoming adoptable shelter animals.- medical center clinic provides low-cost medical services to the public, including vaccinations, disease testing, deworming, microchipping and other medical procedures.-free spay and neuter services:-- portia's targeted spay/neuter program provides free spay/neuter, vaccination, and microchip services for trap/neuter & return (tnr) of community cats and spay/neuter for large dog owners living in five targeted zip codes to decrease the number of unwanted animals entering shelters in santa clara county. Tnr services for community cats include spay/neuter surgery, fvrcp (feline distemper combo) and rabies vaccinations, internal/external parasite treatment, an ear tip, and optional microchip and/or felv/fic combination testing. This program is fulfilled at humane society silicon valley's medical center and through mobile clinics.-- the pup program allows members of the public to surrender healthy, unintended litters of puppies and kittens wi

Operating model

Revenue model
Donor-supported. 84% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 72
  • Transparency & Controls: 83
  • Accountability: 100
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 78.4%; rating input score 78
  • Program expense ratio: 78.7%; rating input score 79
  • Fundraising efficiency: $5.82 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 98.9%; rating input score 99; 31st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3%; rating input score 21; 21st percentile among comparable filings
  • Total-asset coverage ratio: 2.61; rating input score 71; 71st percentile among comparable filings
  • Liabilities to assets ratio: 0.05; rating input score 83; 83rd percentile among comparable filings
  • Officer compensation ratio: 14.9%; rating input score 8; 8th percentile among comparable filings

Growth

  • Program expense growth: 7.5% per year; rating input score 100; 58th percentile among comparable filings
  • Revenue growth: 5.7% per year; rating input score 100; 50th percentile among comparable filings
  • Asset growth: 3.4% per year; rating input score 100; 25th percentile among comparable filings

Details

  • Where the money goes: 78.4% of revenue deployed · 78.7% of spending went to programs
  • Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $16.9M in reported program spending
  • Leadership: top reported pay $321K · 27 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $2.2M reported
  • Consistency: 42 of 42 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 19 filed money-flow records
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 24/100.
  • High — Sustainability: Operating margin scored 21/100.
  • High — Sustainability: Officer compensation ratio scored 8/100.