Avenue 360 Health & Wellness
Legal name: Houston Area Community Services
Nonprofit profile at a glance
- EIN
- 760549240
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Aug 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Houston, TX, US
- Phone
- (713) 426-0027
- Rating
- 87
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- AIDS
Reported finances
- Revenue
- $35,698,862
- Expenses
- $33,889,527
- Assets
- $16,442,544
- Liabilities
- $8,628,914
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- Cynthia Middleton (Vice President)
- Donny Joseph (President)
- CHARLENE FLASH (Chief Executive Officer)
- NICHOLAS WILLIAMS (Executive Vice President, Finance Since 10/14/2024)
- GREGORY PATE (Executive Vice President of Health Equity)
- SHANNON MORRIS (Executive Vice President, Operations)
Highest reported compensation
- CHARLENE FLASH (Chief Executive Officer): $325,804 total reported compensation
- HANJING WU (Behavioral Health Medical Director): $266,795 total reported compensation
- JESSICA PEARCE (OB/GYN): $253,144 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide high-quality, compassionate services that promote healthy people and healthy communities.
What it reported doing in 2024
Hacs provides comprehensive primary medical, dental, and behavioral health care to the low-income population in harris county and surrounding areas. The organization also provides HIV-infected clients with greater access into the HIV-AIDS continuum of care by means of intensive case management, outreach and housing programs. The patient is the center of our model, giving our patients a collaborative choice for their healthcare needs.
Operating model
- Revenue model
- Grant-funded. 60% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 85% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 85
- Transparency & Controls: 89
- Accountability: 95
- Sustainability: 38
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 83.1%; rating input score 83
- Program expense ratio: 87.5%; rating input score 87
- Fundraising efficiency: $110.49 raised per $1 spent on fundraising; rating input score 86; 86th percentile among comparable filings
Transparency & Controls
- Consistency checks: 93.3%; rating input score 93; 14th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5.1%; rating input score 54; 54th percentile among comparable filings
- Total-asset coverage ratio: 0.49; rating input score 15; 15th percentile among comparable filings
- Liabilities to assets ratio: 0.52; rating input score 27; 27th percentile among comparable filings
- Officer compensation ratio: 6.3%; rating input score 40; 40th percentile among comparable filings
Growth
- Program expense growth: 9.4% per year; rating input score 100; 68th percentile among comparable filings
- Revenue growth: 11.4% per year; rating input score 100; 78th percentile among comparable filings
- Asset growth: 16% per year; rating input score 100; 83rd percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 2 operating locations identified
- Where the money goes: 83.1% of revenue deployed · 87.5% of spending went to programs
- Governance: 13 of 13 board members independent · 8 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $29.7M in reported program spending
- Leadership: top reported pay $326K · 23 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 4 contractors listed · $1.2M reported
- Consistency: 35 of 36 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 15/100.
- Review — Sustainability: Operating margin scored 54/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- High — Sustainability: Liabilities to assets ratio scored 27/100.
- Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
- Moderate — Sustainability: Officer compensation ratio scored 40/100.