Hospitality Homes Inc

What it reported doing in 2025

Through its network of close to 120 host homes together with an increasing number of donated apartments and deep relationships with select local partner hotels and corporate furnished apartments, Hospitality Homes offers not only a comfortable bed in which to sleep, but also a compassionate presence in an unfamiliar city and a welcoming home to return to for families and friends who spend long days at the hospital, supporting their loved ones. Hospitality Homes is unique among Boston-area hospital housing programs because it is truly inclusive and open to all families, regardless of their income level, background, nationality, ethnicity, religion, gender identity, sexual orientation, ability, age, or diagnosis or medical facility of care. Over 60 percent of the program's guests have annual household incomes under $75,000, and all families are challenged with the high costs associated with serious and/or chronic illness. By providing housing at no-cost or low-cost, Hospitality Homes seeks to alleviate financial constraints and enable families to focus both their financial and emotional resources on their hospitalized loved ones. Many guests report that, without the housing that Hospitality Homes offers, their family members simply would not be able to access the life-saving or life-changing treatment they need.During 2025, we experienced a 6% increase in the number of active hosts compared to 2024 driven in large part by the return to our program of a number of volunteer hosts that paused during the pandemic. These host not only returned to the program, but also increased the average number of nights they provided.In addition, we recruited 16 new hosts. We increased the number of donated and grant funded apartments from 17 to 19 by continued efforts to seek support from generous individual donors and specific grant providers to assist with our mission of health equity and to fund other non-hosted lodging options for patients with specific needs not appropriate for a host home. Since its inception in 1983, Hospitality Homes has been dedicated to providing housing and emotional support to families traveling to Boston for critical medical care. Over the last decade alone, the organization has demonstrated continued growth and impact, helping over 9,450 patients and providing more than 94,680 nights of lodging. The program has broadened its impact, increasing families served by 201% and nights provided by 142%. Over 40% of guests with long-term treatment needs return for additional nights of lodging. Another key indicator of the organization's success is the financial relief provided to patients. In 2025, Hospitality Homes saved patients about $4.2 million, and over $28 million in the past 10 years alone.

Financial Efficiency

• Mission deployment rate: 72.8%; rating input score 73
• Program expense ratio: 75.1%; rating input score 75
• Fundraising efficiency: $7.55 raised per $1 spent on fundraising; rating input score 26; 26th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3.9%; rating input score 42; 42nd percentile among comparable filings
• Total-asset coverage ratio: 1.21; rating input score 49; 49th percentile among comparable filings
• Liabilities to assets ratio: 0.11; rating input score 33; 33rd percentile among comparable filings
• Officer compensation ratio: 17.8%; rating input score 19; 19th percentile among comparable filings

Growth

• Program expense growth: 12.8% per year; rating input score 100; 66th percentile among comparable filings
• Revenue growth: 11% per year; rating input score 100; 64th percentile among comparable filings
• Asset growth: 8.6% per year; rating input score 100; 50th percentile among comparable filings