Hospice of El Paso Inc

Nonprofit profile at a glance

EIN
742093957
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
El Paso, TX, USA
Phone
9155325699
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospices

Official website

Reported finances

Revenue
$16,166,692
Expenses
$15,347,594
Assets
$9,266,849
Liabilities
$3,419,015

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • OLGA CHAVEZ (PRESIDENT)
  • JUAN GONZALEZ (PAST PRESIDENT)
  • STEVE ORTEGA (VICE PRESIDENT)
  • ROBERTO ENRIQUEZ (INTERIM CEO)
  • JAMES L VOILAND (FORMER CEO)

Highest reported compensation

  • JAMES L VOILAND (FORMER CEO): $431,155 total reported compensation
  • VANESSA RODRIGUEZ (FORMER CHIEF BUSINESS DEVELOPMENT OFFICER): $153,909 total reported compensation
  • ENEDINA RUIZ (CONTROLLER): $144,576 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of hospice of el paso, inc. Is to provide interdisciplinary care designed to meet the physical, emotional, and spiritual needs of patients and their families who are coping with terminal illness and the resulting losses.

What it reported doing in 2025

Hospice of el paso, inc. Provides services to terminally ill patients and their families to meet their physical, emotional, and spiritual needs. Services are provided at the patients' home and at inpatient facilities. Services provided include nursing, medications, equipment, respite, and counseling. Services are provided t patients who meet certain criteria under hospice of el paso's charity care policy without charge or at reduced rates.the organization also provides community education on death, dying, and palliative care through educational seminars to medical professionals, health fairs, and community presentations.

Operating model

Revenue model
Earned-program. 92% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 64
  • Transparency & Controls: 74
  • Accountability: 86
  • Sustainability: 34
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 69.8%; rating input score 70
  • Program expense ratio: 73.7%; rating input score 74
  • Fundraising efficiency: $2.61 raised per $1 spent on fundraising; rating input score 6; 6th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 5.1%; rating input score 44; 44th percentile among comparable filings
  • Total-asset coverage ratio: 0.6; rating input score 16; 16th percentile among comparable filings
  • Liabilities to assets ratio: 0.37; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 8%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 3.5% per year; rating input score 100; 28th percentile among comparable filings
  • Revenue growth: 3.3% per year; rating input score 100; 25th percentile among comparable filings
  • Asset growth: 4.2% per year; rating input score 100; 28th percentile among comparable filings

Details

  • Where the money goes: 69.8% of revenue deployed · 73.7% of spending went to programs
  • Governance: 10 of 10 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $11.3M in reported program spending
  • Leadership: top reported pay $431K · 17 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.3M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 9 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 6/100.
  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • Moderate — Sustainability: Operating margin scored 44/100.
  • High — Sustainability: Total-asset coverage ratio scored 16/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.