Navian Hawaii

Legal name: Hospice Hawaii Inc

Nonprofit profile at a glance

EIN
990203930
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Honolulu, HI, US
Phone
(808) 924-9255
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospices

Official website

Reported finances

Revenue
$19,131,765
Expenses
$14,237,559
Assets
$16,476,772
Liabilities
$2,695,320

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • DANIEL R HAIRE (PRESIDENT AND CEO)
  • KENNETH ZERI (FORMER PRESIDENT AND CEO)

Highest reported compensation

  • COLLEEN FOLSCH (CLINICAL DIRECTOR): $168,729 total reported compensation
  • HEATHER K GRAY (DIRECTOR OF BUSINESS DEVELOPMENT): $159,218 total reported compensation
  • WENDI PIERRE (DIRECTOR OF HUMAN RESOURCES): $147,700 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide compassionate end-of-life care, ensuring that every moment is treated as precious, and to support patients and families through relief from suffering, emotional support, and hope.

What it reported doing in 2024

Direct hospice services: hospice Hawaii dba navian Hawaii provides expert medical, emotional, practical, psycho-social, and spiritual care to persons facing life-limiting illnesses and to their families 24 hours a day, seven days a week by qualified physicians, nurses, hospice aides, social workers, non-denominational chaplains, and other professionals on the islands of oahu, molokai, and lanai. Patients may receive our care in their own homes and in nursing facilities and care homes where they reside. In 2024, hospice Hawaii, inc. Served 655 patients on the island of oahu and had 49,554 patient days of care. Of those patient days of care, 5,958 days were for pediatric care in our pediatric concurrent care program, the first in Hawaii. Hospice Hawaii, inc. Dba navian Hawaii also provided uncompensated and charity care in 2024 at an estimated cost of $198,034. Hospice Hawaii, inc. Dba navian Hawaii volunteer services to patients and their families in 2024 were enriched by our volunteer training that educated 53 hospice Hawaii volunteers in 4 formal training sessions and 26 additional onboarding sessions. Community bereavement support groups meet monthly via zoom meetings. In 2024, there were a total of 21 support group participants.

Operating model

Revenue model
Earned-program. 71% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of total spending goes to programs and the filed numbers largely add up. A relatively small share of available resources goes toward mission work and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 66
  • Transparency & Controls: 85
  • Accountability: 100
  • Sustainability: 64
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 57.5%; rating input score 58
  • Program expense ratio: 78%; rating input score 78
  • Fundraising efficiency: $39.06 raised per $1 spent on fundraising; rating input score 71; 71st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 22nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 25.6%; rating input score 86; 86th percentile among comparable filings
  • Total-asset coverage ratio: 1.16; rating input score 41; 41st percentile among comparable filings
  • Liabilities to assets ratio: 0.16; rating input score 64; 64th percentile among comparable filings
  • Officer compensation ratio: 7.9%; rating input score 30; 30th percentile among comparable filings

Growth

  • Program expense growth: -0.4% per year; rating input score 0; 10th percentile among comparable filings
  • Revenue growth: 2.8% per year; rating input score 100; 24th percentile among comparable filings
  • Asset growth: 5% per year; rating input score 100; 36th percentile among comparable filings

Details

  • What they do: 6 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 57.5% of revenue deployed · 78% of spending went to programs
  • Governance: 13 of 13 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $11.1M in reported program spending
  • Leadership: top reported pay $169K · 21 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.5M reported
  • Consistency: 38 of 39 current checks pass · 1 finding to review
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 58/100.
  • High — Growth: Program expense growth scored 0/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 41/100.
  • Moderate — Sustainability: Officer compensation ratio scored 30/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.