Hopelink
Nonprofit profile at a glance
- EIN
- 910982116
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Redmond, WA, US
- Phone
- 4258696000
- Rating
- 88
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $108,992,829
- Expenses
- $109,715,075
- Assets
- $76,518,740
- Liabilities
- $26,471,283
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
34 people listed
Executive titles in this filing
- GEOFF CRUMP (CEO THRU 09/24)
- MEGHAN ALTIMORE (COO, CEO FROM 12/24)
Highest reported compensation
- MEGHAN ALTIMORE (COO, CEO FROM 12/24): $256,237 total reported compensation
- GEOFF CRUMP (CEO THRU 09/24): $240,920 total reported compensation
- AMANDA REINHARD (CFO): $235,729 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. _**Add this section later:** Our Transportation programs maintain strong collaboration and open communication across Snohomish and Pierce Counties, working closely with local partners on advocacy, coalition-building, and transportation initiatives. These partnerships allow us to better serve our communities, address local needs, and create meaningful opportunities for connection and support._ Outreach and Community Engagement Partnerships Through Outreach and mission-aligned Community Partnerships, Hopelink builds opportunities to strengthen inclusive, sustainable communities while expanding our reach to diverse populations meeting people where they are. Whether you’re an existing partner or.
What it reported doing in 2024
Hopelink equipped to exit poverty programs provide families with emergency shelter, transitional housing, and permanent housing. For the year ending june 30, 2025, emergency shelter and transitional housing programs provided 105,193 bed nights and permanent housing provided 123,215 bed nights. Case managers assist families in accessing services they need to reach their goals such as parenting, budgeting classes, tenant education as well as adult education and employment classes. The family development program participants had 100% of exited households maintain or establish stable housing. Adult education provides english language acquisition, basic literacy, and money management. Hopelink's adult education and literacy programs served 541 adults. The ged prep course served 57 students. Hopelink's english language acquisition (ela) program served 271 students with 71% making a reportable gain.
Operating model
- Revenue model
- Earned-program. 70% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 82% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 88
- Transparency & Controls: 87
- Accountability: 100
- Sustainability: 31
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 92.2%; rating input score 92
- Program expense ratio: 91.6%; rating input score 92
- Fundraising efficiency: $19.1 raised per $1 spent on fundraising; rating input score 57; 57th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0.7%; rating input score 24; 24th percentile among comparable filings
- Total-asset coverage ratio: 0.7; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.35; rating input score 51; 51st percentile among comparable filings
- Officer compensation ratio: 2.1%; rating input score 53; 53rd percentile among comparable filings
Growth
- Program expense growth: 5.7% per year; rating input score 100; 46th percentile among comparable filings
- Revenue growth: 4.5% per year; rating input score 100; 37th percentile among comparable filings
- Asset growth: 7.1% per year; rating input score 100; 52nd percentile among comparable filings
Details
- What they do: 4 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 92.2% of revenue deployed · 91.6% of spending went to programs
- Governance: 22 of 22 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $100.5M in reported program spending
- Leadership: top reported pay $256K · 34 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $22.7M reported
- Consistency: 42 of 42 current checks pass
- Schedules: 10 filed schedules · includes major donors, grants, and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 16 filed money-flow records
- Related organizations: 4 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Fundraising efficiency scored 57/100.
- High — Sustainability: Operating margin scored 24/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Review — Sustainability: Liabilities to assets ratio scored 51/100.
- Review — Sustainability: Officer compensation ratio scored 53/100.