HopeHealth

What it reported doing in 2024

Hopehealth hospice & palliative care (hhhpc) is the second-oldest hospice in the nation and the largest and most experienced hospice and palliative care agency in Rhode Island. The agency provides quality, compassionate health care to people facing the advanced stages of serious illness.(see schedule o)we have the privilege to care for patients at end of life. Providing a welcoming and warm atmosphere is at the core of our care philosophy. Hopehealth continues to take all necessary precautions to keep our patients and employees safe.hhhpc offers a comprehensive scope of medical and psychosocial services and brings peace, dignity, and comfort to patients and their families including bereavement support to families above and beyond the time frame required after a patient's death. Hhhpc has served the community for over 40 years and owns and operates the only free-standing hospice inpatient center in the state, the philip hulitar hospice center, in providence. The agency also offers palliative care services, designed to provide consultation services at the request of physicians and other health care providers for managing the pain and care of patients with complex medical conditions, many of which are not hospice patients.these programs, which are offered to patients regardless of their insurance coverage, historically have been significantly underfunded by governmental and non governmental payors. Hhhpc provides services regardless of a patient's ability to pay, making charity care and financial assistance available to patients with limited or no financial resources based on the agency's sliding-scale program.our physicians, who make home, nursing home and hospital visits, are nationally recognized for their cutting-edge academic research and expertise in hospice and palliative care. The organization has nurses and social workers who work 24 hours a day and respond readily to urgent patient and family needs. Free consultations are offered to patients and families at any time and wherever they choose.a variety of complementary services are offered through hhhpc's robust volunteer program including pet therapy, reiki, massage and music therapies, to patients and family members in combination with traditional medical therapies. The agency has adopted the highest standards in hospice and palliative care, as validated by its accreditation from the community health accreditation program (chap), and it was named a 2014 hospice honors recipient, recognizing the agency as one of the top hospice agencies in the country for family satisfaction. Hhhpc is the major teaching affiliate for hospice and palliative medicine of the warren alpert medical school of brown university, as well as an education site for uri colleges of nursing and pharmacy and the Rhode Island colleges of nursing and social work.numerous special events, such as the spring celebration of remembrance and light up a life tree lightings were held throughout the year for the benefit of current and former family members of patients cared for by hhhpc, as well as the general community. Numerous bereavement and support groups are offered to current families, family members of former patients, and the general community at large, including camp braveheart, a free, two-day summer camp for grieving children and teens. Other support programs include a broad array of bereavement support groups for a variety of ages and life stages. The agency manages and supports a strong volunteer services program staffed by a dedicated manager and staff of volunteer coordinators. In fy 2025, there were 213 total volunteers. Volunteers offered an array of services from administrative support to complementary services for a total of 15,582 volunteer hours during the fiscal year.hhhpc speaker's bureau offered various educational and community support presentations designed to meet various community needs by providing educational opportunities. This program provided speakers at no clost to clubs, organi

Financial Efficiency

• Mission deployment rate: 82.5%; rating input score 83
• Program expense ratio: 83.8%; rating input score 84
• Fundraising efficiency: $4.16 raised per $1 spent on fundraising; rating input score 16; 16th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 95%; rating input score 95; 47th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 1.1%; rating input score 38; 38th percentile among comparable filings
• Total-asset coverage ratio: 0.8; rating input score 32; 32nd percentile among comparable filings
• Liabilities to assets ratio: 0.52; rating input score 35; 35th percentile among comparable filings
• Officer compensation ratio: 1.8%; rating input score 60; 60th percentile among comparable filings

Growth

• Program expense growth: 10.2% per year; rating input score 100; 75th percentile among comparable filings
• Revenue growth: 8.2% per year; rating input score 100; 68th percentile among comparable filings
• Asset growth: 7.2% per year; rating input score 100; 53rd percentile among comparable filings