Hope Network

Nonprofit profile at a glance

EIN
900805115
IRS 990 coverage
2011–2024
Forms available
Form 990 2024
Location
Grand Rapids, MI, USA
Phone
6163018000
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Housing Development, Construction, Management
Affiliation
Christianity

Official website

Reported finances

Revenue
$174,983,988
Expenses
$169,487,639
Assets
$165,795,304
Liabilities
$34,563,409

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

28 people listed

Executive titles in this filing

  • ROBERT VON KAENEL JR (PRESIDENT)
  • ANTHONY BARKER (EXECUTIVE DIRECTOR HOUSING)
  • DEBORAH MOCK (EXECUTIVE DIRECTOR OF BHS)
  • JAIME COUNTERMAN (EXECUTIVE DIRECTOR OF HN FOUNDATION)

Highest reported compensation

  • DR KIRAN TAYLOR (DIRECTOR OF HOPE NETWORK PROFESSIONAL SERVICES): $431,967 total reported compensation
  • ROBERT VON KAENEL JR (PRESIDENT): $423,350 total reported compensation
  • TIMOTHY BECKER (SECRETARY, VP OF HOUSING): $345,231 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

In christian service, hope network empowers people to overcome challenges to achieve their highest level of independence.

What it reported doing in 2024

Rehabilitation services - expert neuro rehabilitation takes time. That's why we've been doing it for over 40 years.life can change in an instant. A brain injury, spinal cord injury, or diagnosis can make the simple things in life seem far away. That's why we're firmly dedicated to helping people make a comeback.we've seen people do some pretty amazing things when facing a world of doubt - when taking a single step forward seems impossible. But we know that every comeback has to start somewhere. And we're ready to be that place. For over 30 years, we've served people with traumatic brain injuries, spinal cord injuries, or other neurologic conditions and helped them re-establish purposeful participation in work, school, home, parenting, social relationships, and leisure/recreation activities.

Operating model

Revenue model
Earned-program. 92% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 87
  • Accountability: 67
  • Sustainability: 51
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.7%; rating input score 88
  • Program expense ratio: 90.8%; rating input score 91
  • Fundraising efficiency: $18.26 raised per $1 spent on fundraising; rating input score 56; 56th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Scored; rating input score 0

Accountability

  • Independent voting board: 66.7%; rating input score 67; 19th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 3.1%; rating input score 48; 48th percentile among comparable filings
  • Total-asset coverage ratio: 0.98; rating input score 39; 39th percentile among comparable filings
  • Liabilities to assets ratio: 0.21; rating input score 68; 68th percentile among comparable filings
  • Officer compensation ratio: 1.1%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 3% per year; rating input score 100; 22nd percentile among comparable filings
  • Revenue growth: 3.2% per year; rating input score 100; 24th percentile among comparable filings
  • Asset growth: 6.8% per year; rating input score 100; 50th percentile among comparable filings

Details

  • Where the money goes: 87.7% of revenue deployed · 90.8% of spending went to programs
  • Governance: 10 of 15 board members independent · 6 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $153.9M in reported program spending
  • Leadership: top reported pay $432K · 28 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $764K reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 11 filed money-flow records
  • Related organizations: 23 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • Review — Financial Efficiency: Fundraising efficiency scored 56/100.
  • High — Transparency & Controls: Related-party transparency scored 0/100.
  • Moderate — Sustainability: Operating margin scored 48/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 39/100.