Hope Heals Inc

What it reported doing in 2024

By way of Katherine Wolf's miraculous survival story, Hope Heals communicates a message of the hope of Jesus and pain with purpose through a variety of formats.Each summer, Hope Heals Camp invites 2,200 participants of all ages and diagnoses to experience the healing power of inter-ability friendship. Camper families affected by disabilities attend Hope Heals Camp at no cost to them. Campers are paired with volunteer companions for the week to enjoy a wide variety of age-appropriate camp experiences (like adaptive games and activities for all abilities, a talent show, and biblical teaching) as well as spiritual and therapeutic resourcing (like worship, biblical teaching, small group discussion, personal reflection time, therapy and spiritual direction, and group grief share).Hope Heals owns and operates MEND Coffee and Goods, a universally accessible restaurant and retail concept in Atlanta, GA, that is establishing a new paradigm for accessibility in the hospitality sector. MEND serves 200 customers each day. Half of MEND's staff members are living with disabilities and are offered a role tailor-made for their specific strengths and needs. MEND also hosts opportunities for local inter-ability community building like Hope Heals Hangouts, in which adults with disabilities and typically abled adults are paired one-on-one for regular social meet-ups. Moms at MEND is a mentorship program for parents who have just received a diagnosis for their child to receive support and wisdom from veteran disability moms.Hope Heals also provides free digital content for spiritual formation. Each week, the GoodHard Story Podcast shares ad-free wisdom, interviews, and encouragement with about 5,000 listeners. Our monthly Hope Note provides deep encouragement and inspiration to about 35,000 highly engaged readers.

Financial Efficiency

• Mission deployment rate: 69.5%; rating input score 69
• Program expense ratio: 87%; rating input score 87
• Fundraising efficiency: $31.84 raised per $1 spent on fundraising; rating input score 70; 70th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 80%; rating input score 80; 14th percentile among comparable filings
• Governance controls: 4 of 9 controls in place; rating input score 44
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Fail

Sustainability

• Operating margin: 23.1%; rating input score 80; 80th percentile among comparable filings
• Total-asset coverage ratio: 1.61; rating input score 54; 54th percentile among comparable filings
• Liabilities to assets ratio: 0.01; rating input score 83; 83rd percentile among comparable filings
• Officer compensation ratio: 11.3%; rating input score 26; 26th percentile among comparable filings

Growth

• Program expense growth: 25.4% per year; rating input score 100; 90th percentile among comparable filings
• Revenue growth: 26.1% per year; rating input score 100; 92nd percentile among comparable filings
• Asset growth: 31.3% per year; rating input score 100; 94th percentile among comparable filings