Hope Haven Association Inc

Nonprofit profile at a glance

EIN
590668485
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Jacksonville, FL, USA
Phone
9043465100
Rating
76
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Community Mental Health Center

Official website

Reported finances

Revenue
$5,252,347
Expenses
$4,890,028
Assets
$6,814,113
Liabilities
$236,606

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • STELLA JOHNSON (CEO)

Highest reported compensation

  • ALLISON CATO-JACKSON (CLINICAL SER): $192,853 total reported compensation
  • STELLA JOHNSON (CEO): $166,485 total reported compensation
  • KIM JUFER (CAO): $109,802 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Hope haven's multi-disciplinary team provides excellence in educational, psychological and related therapeutic services for children, families and young adults with special needs.

What it reported doing in 2024

Hope haven offers specialized education and services for children and their families using individual and family/group counseling, tutoring, assistive technology, day camps, behavioral and learning disabilities evaluations, and employment services. Hope haven offers professional counseling services for the family's individual needs. Counseling is offered for children, adolescents and families with a wide range of services including parent-child interaction therapy, individual or family therapy, anger management groups and specialized training for parents of children with special needs. The clinic assesses anxiety and depression in children and adolescents, and offers treatment. Hope haven provides group and individual tutoring, computer-based tutoring and special reading programs. Hope haven works to coordinate tutor lessons with classroom activities for maximum benefit. Assistive technology can unleash the potential of children and adults with disabilities. Devices such as switch-operated toys, communication tools and voice-activated computers give motion to those who cannot move and voices to those who cannot speak, enabling more independent living skill development for satisfying lives and careers. Hope haven's lucy gooding center for learning provides evaluations, training, tutoring, workshops, and community support. Hope haven's educational services are designed to enhance a child's learning by pinpointing specific strengths and weaknesses. Individually administered tests are used to measure intelligence and academic achievement. The results can be used to diagnose learning disabilities, recommend remedial programs, assess school-related behavior problems and identify strategies that can best meet each child's learning needs. Hope haven's employment services provides job search and employment assistance to individuals with disabilities.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 75
  • Transparency & Controls: 66
  • Accountability: 95
  • Sustainability: 53
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 77.6%; rating input score 78
  • Program expense ratio: 82.8%; rating input score 83
  • Fundraising efficiency: $10.03 raised per $1 spent on fundraising; rating input score 38; 38th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 6.9%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 1.39; rating input score 49; 49th percentile among comparable filings
  • Liabilities to assets ratio: 0.03; rating input score 75; 75th percentile among comparable filings
  • Officer compensation ratio: 9.6%; rating input score 31; 31st percentile among comparable filings

Growth

  • Program expense growth: 3.5% per year; rating input score 100; 31st percentile among comparable filings
  • Revenue growth: 3.2% per year; rating input score 100; 28th percentile among comparable filings
  • Asset growth: 2.9% per year; rating input score 100; 24th percentile among comparable filings

Details

  • Where the money goes: 77.6% of revenue deployed · 82.8% of spending went to programs
  • Governance: 10 of 10 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $4.1M in reported program spending
  • Leadership: top reported pay $193K · 13 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 30 of 31 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 38/100.
  • Review — Sustainability: Operating margin scored 56/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 49/100.
  • Moderate — Transparency & Controls: Schedule D land buildings reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Officer compensation ratio scored 31/100.