Hope and Healing Survivor Resource Center

Nonprofit profile at a glance

EIN
341249342
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Akron, OH, USA
Phone
3303740740
Rating
90
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Violence Shelters

Official website

Reported finances

Revenue
$3,807,916
Expenses
$4,786,049
Assets
$11,879,639
Liabilities
$1,234,837

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • TERESA STAFFORD (CEO)

Highest reported compensation

  • TERESA STAFFORD (CEO): $147,561 total reported compensation
  • STEPHANNIE GARRETT (CFO): $72,133 total reported compensation
  • ANDREW MUDRINICH (CFO): $39,679 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

At hope & healing survivor resource center, we are committed to the prevention of violence through action and empowerment, and providing trauma-informed services to survivors of domestic and intimate partner violence, sexual violence, and human trafficking in medina and summit counties, Ohio.

What it reported doing in 2024

Crisis intervention - emergency shelter - the program purpose is to help support and aid survivors of domestic/intimate partner violence and human trafficking by providing immediate crisis and long-term support services including: 24/7 crisis hotline, emergency shelters in summit and medina counties, 24/7 hospital accompaniment, case management, trauma therapy and support groups, housing assistance, court advocacy, youth support and prevention education. In 2024, the organization provided 5,327 hotline calls and crisis line chats, 35,771 safe nights of shelter, and 334 individuals housed. Court advocacy - the program purpose is to assist survivors of intimate partner violence with filing protection orders, referrals for legal representation, advocacy during criminal cases, and assistance in navigating the justice system to address criminal and civil issues, such as the abusers' criminal cases, child custody, divorce, and other legal issues. In 2024, 1,131 survivors received court advocacy services.

Operating model

Revenue model
Grant-funded. 73% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 82% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 91
  • Transparency & Controls: 94
  • Accountability: 95
  • Sustainability: 37
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 85.9%; rating input score 86
  • Fundraising efficiency: $23.39 raised per $1 spent on fundraising; rating input score 63; 63rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -25.7%; rating input score 5; 5th percentile among comparable filings
  • Total-asset coverage ratio: 2.48; rating input score 69; 69th percentile among comparable filings
  • Liabilities to assets ratio: 0.1; rating input score 58; 58th percentile among comparable filings
  • Officer compensation ratio: 3.9%; rating input score 62; 62nd percentile among comparable filings

Growth

  • Program expense growth: 8.2% per year; rating input score 100; 57th percentile among comparable filings
  • Revenue growth: 7.6% per year; rating input score 100; 57th percentile among comparable filings
  • Asset growth: 12.8% per year; rating input score 100; 68th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 85.9% of spending went to programs
  • Governance: 14 of 14 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $4.1M in reported program spending
  • Leadership: top reported pay $148K · 18 people listed
  • Consistency: 41 of 41 current checks pass
  • Schedules: 9 filed schedules · includes major donors and grants
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 5/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Review — Sustainability: Liabilities to assets ratio scored 58/100.